Intake and Leasing Specialist – Gun Hill (Temporary Position)

Jericho Project; New York (NY); On-site; USD 39,000 - 55,000; Full time

Job summary

Jericho Project is seeking an Intake and Leasing Specialist for The Laconia’s 78-unit supportive housing in the Bronx. This temporary role handles intake, leasing, and tracking, reporting to the Senior Director of Intake and Leasing.

You must have a high school diploma and strong data-entry skills, with CityFheps and CAPS knowledge preferred. Bilingual Spanish/English is a plus. Work includes on-site collaboration with clinical teams and property management.

Qualifications

• Must have a high school diploma and be comfortable using technology including databases and MS Office Suite.
• Preferred knowledge of the tenant leasing and the rent-up process within residential properties.
• Must be able to perform general office duties and a high level of data entry.
• Must maintain tenant records organized and upload documentation electronically.
• Must work with minimal supervision and show initiative.
• Must communicate professionally, both written and oral; knowledge of CityFheps voucher/documentation is a MUST.
• Experience with CAPS is a MUST.
• Knowledge of NYC HRA Income/Benefits, Section 8, SSI/SSDI is a PLUS.
• Familiar with DHS is a PLUS.
• Bilingual Spanish/English preferred.
• Prior experience with populations experiencing homelessness or low-income households is highly preferred.

Responsibilities

• Review and verify all client intake information to ensure compliance with housing requirements and CityFheps eligibility.
• Liaise with government agencies and community partners to assist applicants in securing permanent housing.
• Conduct group and individual intakes with program and property management leadership.
• Schedule and conduct apartment viewings for prospective tenants.
• Data entry of client information into HRA CAPS and other internal systems.
• Respond to emails, phone and mail inquiries related to housing process.
• Maintain accurate hard-copy intake files for housing compliance.
• Coordinate with Finance to generate tenant profiles for monthly rent billing.
• Collect documents to determine CityPheps voucher eligibility.
• Perform other duties as assigned.

Skills

MS Office

Data entry

Professional communication

Bilingual Spanish/English

Education

High school diploma

Tools

CAPS system

Job description

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.

About the Position

The Intake and Leasing specialist will lead application, leasing and tracking functions for The Laconia’s 78-unit supportive housing: This newly built, fully electric building, will provide stable and long-term housing for 79 households exiting the DHS shelter system. The building will hold a DHS master lease, the CityPHEPS program will provide the subsidy to the household. Supportive services will be provided on-site by the clinical team. The residence will also have a Superintendent and Porter on site.

This is a temporary (6-9 months) position.

Position: Intake and Leasing Specialist – Gun Hill (Temporary Position)

Location: Gun Hill (Bronx)

Reports To: Senior Director of Intake and Leasing

Status: Non-Exempt

Compensation: $34.00 per hour

Responsibilities

• Review and verify all client intake information including but not limited to household size, income, and other related information to assure compliance with the housing requirements and CityFheps eligibility.
• Serve as a liaison with government agencies (e.g., HRA, DHS) and community-based partners to assist referred applicants in securing permanent housing.
• Conduct group and individual intakes in collaboration with program and property management leadership.
• Schedule and Conduct apartment viewings for prospective tenants.
• Data Entry of personal information related to the client into HRA CAPS system, and other internal agency client data systems.
• Respond consistently to emails, phone and mail inquiries pertaining to the client’s housing process.
• Strong attention to detail in completing housing tenant applications accurately.
• Ensure housing compliance by maintaining complete hard-copy intake files
• Follow through with the finance department to ensure the tenant profile is generated accordingly for monthly rental billing.
• Collect necessary documents determining CityPheps voucher eligibility.
• Perform other duties as assigned.

Requirements

• Must have a high school diploma and be comfortable using technology including data bases and MS Office Suite. Preferred knowledge of the tenant leasing and the rent-up process within residential properties.
• Must be able to perform general office duties and perform a high level of data entry.
• Must maintain tenant records organized and upload documentation electronically.
• Must be able to work with minimum supervision, have a sense of priorities and initiative.
• Must be able to communicate professionally, both written and orally.Knowledgeable of CityFheps voucher and documentation A MUST.
• Experience with Coordinated Assessment and Placement System (CAPS) A MUST.
• Knowledgeable in NYC HRA Income and Benefit, Section 8, and SSI/SSDI A PLUS.
• Familiar with the Department of Homeless Services (DHS) A PLUS.
• Bilingual -Spanish/English Preferred.
• Prior experience working with special populations (e.g., individuals experiencing homelessness, persons with disabilities, or low-income households) is highly preferred.

ADA Specifications

This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success.

DISCLAIMER

This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.