Intake & Admissions Specialist (CCCA) Full Time

Department of Behavioral Health and Developmental Services; Staunton (VA); On-site; USD 44,000 - 61,000; Full time

Job summary

Department of Behavioral Health and Developmental Services is hiring for an Intake & Admissions Specialist (CCCA) full-time. The role focuses on managing referrals for admissions, screening for appropriateness, and guiding individuals to suitable information and referral services while maintaining admission statistics.

The position requires understanding of state mental health codes for children, strong communication skills, and the ability to work across shifts.

Qualifications

• Understanding of Virginia Code relating to child mental health issues
• Strong interpersonal and outreach abilities
• Excellent written and oral communication skills
• Detail-oriented with strong organizational skills
• Proficient with computers
• Knowledge of CSA and mental health resources for children and adolescents

Responsibilities

• Manage referrals for admissions across day, evening, night, holiday, and weekend shifts.
• Screen referrals for appropriateness and provide information and referral services for those not eligible or beds unavailable.
• Communicate referral details internally and maintain referral and admission statistics.

Skills

Code of Virginia knowledge

Interpersonal skills

Written and oral communication

Detail-oriented and organized

Computer proficiency

CSA and child/adolescent mental health

Education

College degree preferred (social work / human services)

Job description

Title: Intake & Admissions Specialist (CCCA) Full Time

State Role Title: Direct Service Associate III

Hiring Range: Starting Pay from $44,170 - $60,954 per year

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Comm Ctr for Child & Adoles

Agency Website: https://dbhds.virginia.gov/facilities/ccca/

Recruitment Type: General Public - G

Job Duties

The primary responsibility of this role is to manage referrals for admissions, including during day, evening, night, holiday, and weekend shifts. Key duties include screening referrals for appropriateness, offering information and referral services for those who are not eligible or when beds are unavailable, communicating referral details internally, and maintaining referral and admission statistics.

Minimum Qualifications

• Understanding of Code of Virginia relating to child mental health issues


• Good interpersonal skills/ability to relate to a variety of community agency representatives


• Effective written and oral communication skills


• Detail-oriented with strong organizational skills


• Proficient with the use of computers


• Knowledge & understanding of CSA and mental health resources for children and adolescents

Additional Considerations

• College degree in social work, human services, or other related field preferred


• Previous knowledge and/or experience with intake and admissions and/or child and adolescent mental health issues and resources preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Applicants must list all relevant experience that you wish to be considered for this position. Applicants will be provided confirmation of receipt when your application and/or resume is submitted. Please refer to "Your Application" in your account to check the status of your application for this position. A fingerprint-based criminal history check and reference checks are required for the selected candidate for this position. Under Virginia Code 37.2-314 and 37.2-408.1, the Department of Behavioral Health and Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific “barrier” crimes or persons who may be the subject of pending “barrier” charges.

Contact Information

Name: John Lee

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.