Intake & Admissions Coordinator

Lifetime Assistance, Inc.; City of Rochester (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

No-Premium Health

Education Support

Paid Training

Career Growth

Work-Life Balance

Caring Culture

Job summary

Lifetime Assistance, Inc. in Rochester, NY is seeking an Intake Specialist to support referrals, screenings, and admissions for Residential, Day, Community, and Vocational programs.

This full-time, non-exempt role starts at $23.00 per hour and reports to the Associate Director of Operational Support. You will communicate with individuals and families, organize intake meetings, keep records accurate, and help improve workflows.

Qualifications

• Degree preferred in Human Services, Social Work, Business Admin, Healthcare Admin, or related field.
• Experience in human services, administrative support, intake, admissions, or care coordination.
• Strong organizational skills and ability to manage multiple priorities with attention to detail.
• Excellent written and verbal communication; able to interact with diverse people.
• Comfortable using computers, spreadsheets, databases, and electronic record systems.

Responsibilities

• Receive, review, and process referrals and applications for residential, day, community, and vocational programs.
• Organize screenings, site visits, intake meetings, and admissions; inform next steps.
• Communicate with individuals, families, Care Coordinators, referral sources, and agency staff throughout intake.
• Review applications, follow up on missing information, and maintain accurate records.
• Maintain intake spreadsheets and reports on referrals, applications, and admissions.
• Collaborate with Intake Coordinator and teams to ensure smooth admissions.
• Identify opportunities to improve workflows and tracking tools.

Skills

Organizational skills

Communication skills

Problem solving

Team player

Computer literacy

Education

Associate degree preferred

High School diploma with experience

Tools

Spreadsheets

Databases

Electronic records systems

Job description

Lifetime Assistance, Inc. in Rochester, NY is seeking an Intake Specialist to support referrals, screenings, and admissions for Residential, Day, Community, and Vocational programs.

This full-time, non-exempt role starts at $23.00 per hour and reports to the Associate Director of Operational Support. You will communicate with individuals and families, organize intake meetings, keep records accurate, and help improve workflows.