Insurance Verifier

Surgery Partners, Inc; Los Angeles (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Surgery Partners, Inc. is seeking an Insurance Verification Specialist to verify patient insurance benefits and coordinate with patients, physicians, and insurers. The role reports to the Billing Manager in a fast-paced office environment.

The ideal candidate will have a High School diploma plus 1–2 years in healthcare insurance billing/verification, knowledge of CPT/ICD-9, and proficiency with computer systems. This full-time position offers opportunities for growth within the organization.

Qualifications

• High School diploma required; 1–2 years in healthcare insurance billing and verification, collections or authorizations preferred.
• Knowledge of CPT/ICD-9 and managed care contracts is beneficial.
• Computer systems proficiency and spreadsheet skills are expected.

Responsibilities

• Verify patient insurance benefits and eligibility in a timely manner.
• Obtain referrals and authorizations via phone, fax, or online.
• Review daily reports for required authorizations and pre-notifications.
• Update patient accounts with insurance verification details.
• Communicate with patients regarding benefits and coverage.
• Identify deductibles, co-pays, and self-pay amounts.

Skills

Claim information

Utilization problems

Communication & customer relations

Education

High School diploma

Tools

Billing software

Job description

Accessibility Note Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

Accessibility Note Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

JOB TITLE

Insurance Verification Specialist

GENERAL SUMMARY OF DUTIES

Responsible for verifing assigned patient insurance benefits in a timely manner. Maintains optimal patient, referring physician, and insurance company satisfaction.

SUPERVISION RECEIVED

Billing Manager

ESSENTIAL FUNCTIONS

• Ensure all records are maintained in absolute integrity and in compliance with applicable regulations and requirements.
• Obtaining required referrals and authorizations via phone, fax, on-line, etc.
• Review reports daily for patients requiring authorizations, pre-notification, and insurance benefit verification.
• Obtaining retro-authorizations or updating existing authorizations in a timely manner.
• Data entry in a fast-paced environment with high expectation on accuracy.
• Updates the patient account with details of the insurance verification.
• Coordinating with patients regarding their insurance benefits.
• Identifies deductibles, co-pays, and self-pay accounts.
• Notifying the appropriate staff members if treatment or service is denied.
• Re-verify patients monthly for active, current insurance.
• Assist manager and other staff with account questions when presented.
• Perform other duties as assigned.
• Relies on experience and judgment to plan and accomplish goals.

EDUCATION

High School, with 1-2 years experience in healthcare insurance billing and verification, collections and/or authorizations.

KNOWLEDGE

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology.
• Knowledge of CPT/ICD-9.

SKILLS

• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.

ABILITIES

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.

PHYSICAL/MENTAL DEMANDS

Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS

Normal busy office environment with much computer and telephone work.

This description is intended to provide only basic guidelines for meeting job requirements.

Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

EQUAL EMPLOYMENT OPPORTUNITY & WORK FORCE DIVERSITY

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.