Insurance Verification Specialist - Pre-Auth & Benefits

Kids for the Future; Overland Park (KS); On-site; USD 25,000 - 36,000; Full time

Job summary

KU MedWest Ambulatory Surgery Center, LLC is seeking an Insurance Verification Representative in Overland Park, KS. You will verify patient insurance coverage, benefits, and eligibility prior to scheduled procedures and communicate estimated out-of-pocket costs to patients.

This role requires attention to detail, accountability, teamwork, and professional behavior to support high-quality patient care and a smooth revenue cycle.

Qualifications

• High School diploma or equivalent.
• 1-3 years of experience in insurance verification, medical front-end revenue cycle, or healthcare administration.
• Experience with EMR and/or billing systems.
• Strong verbal and written communication skills.
• Customer service and patient-focused mindset.

Responsibilities

• Verify patient insurance eligibility, benefits, and authorization requirements prior to scheduled procedures.
• Confirm coverage details including deductibles, co-pays, co-insurance, out-of-pocket maximums, and plan limitations.
• Obtain and validate pre-authorizations and referrals as required by payer guidelines.
• Communicate financial responsibility clearly to patients, including estimated out-of-pocket costs.
• Work closely with physician offices, schedulers, and the Business Office to ensure all required information is obtained prior to service.
• Identify and resolve discrepancies in insurance information, eligibility, or authorization requirements.
• Maintain accurate and detailed documentation of all verification activities in the system.
• Ensure compliance with payer guidelines, regulatory requirements, and organizational policies.
• Support front-end revenue cycle processes to minimize denials and delays in reimbursement.
• Collaborate with billing, coding, and accounts receivable teams to ensure clean claim submission.
• Provide excellent customer service to patients and internal stakeholders.

Skills

Insurance verification

Authorization processes

Medical terminology

Communication

Confidentiality

Team collaboration

Education

High school

Tools

EMR systems

Billing systems

Job description

KU MedWest Ambulatory Surgery Center, LLC is seeking an Insurance Verification Representative in Overland Park, KS. You will verify patient insurance coverage, benefits, and eligibility prior to scheduled procedures and communicate estimated out-of-pocket costs to patients.

This role requires attention to detail, accountability, teamwork, and professional behavior to support high-quality patient care and a smooth revenue cycle.