Insurance Verification Specialist (75085)

Women's Care PC; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental & vision

Paid time off

401k plan

Meaningful work

Job summary

Women’s Care PC in Jacksonville, FL seeks an Insurance Verification Specialist to handle pre-certification tasks, verify eligibility, and document details while ensuring HIPAA compliance.

The role requires 1–2 years of medical billing/insurance verification, strong CPT/ICD-10 knowledge, and excellent customer service. You will interact with insurers, patients, staff, and providers in a fast-paced setting.

Competitive benefits and opportunities to make a difference in patients' lives daily.

Qualifications

• Minimum 1–2 years of medical billing or insurance verification experience.
• Knowledge of CPT and ICD-10 coding.
• Excellent customer service, written and verbal.
• Able to interact with patients, staff, physicians and insurers.
• Proficient in Microsoft Office and documentation systems.
• Detail-oriented, organized and able to handle stress.

Responsibilities

• Contact insurance companies to verify eligibility, dates, deductibles, co-pays and co-insurance amounts.
• Verify benefits prior to scheduled appointments or procedures.
• Document all information in appropriate systems.
• Determine provider participation status with payer.
• Answer incoming billing customer service calls and emails.
• Comply with HIPAA rules and embody the company values.
• Perform other duties as assigned.

Skills

Insurance verification

Medical billing

Healthcare terminology

Customer service

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Insurance Verification Specialist is responsible for performing all activities related to third party payer pre-certification functions for Women’s Care services.

• Contact insurance companies via telephone and/or insurance websites for eligibility, eligibility dates, deductible, co-payments, and co-insurance amounts due.
• Verify eligibility and benefits prior to patient’s scheduled appointments or procedures.
• Document all necessary information in appropriate systems.
• Determine provider participation status with payer.
• Answer incoming billing customer service phone calls and emails.
• Demonstrate and embody the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• A minimum of 1-2 years’ medical billing/insurance verification experience.
• Solid working knowledge of HMO’s, PPO’s, Medicare, Medicaid, PAC, Commercial, Worker’s Comp, and liability insurances.
• Ability to interact with patients, families, staff, management, physicians, insurance representatives, and other third-party payers.
• Knowledge of CPT, ICD-10, and medical terminology.
• Excellent customer service skills, both verbal and written.
• Proficiency in all Microsoft Office programs.
• Must be highly detail-oriented and organized.
• Able to handle stressful situations tactfully.
• Demonstrate excellent problem-solving skills.
• Ability to work in a fast-paced, ever-changing environment.
• Dependable, reliable, and punctual.

WHY JOIN WOMEN'S CARE?

We Offer

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and paid holidays
• 401k plan
• An opportunity to make a difference in patients' lives every day!

At Women’s Care, we believe that our success is built on a foundation of strong, shared values. These values guide our actions, shape our culture, and define who we are as an organization.

• Communication & Collaboration
• Transparency
• Accountability & Integrity
• Patient Care & Innovation
• Excellence
• Respect

With the commitment of our employees, we remain true to our mission of providing unparalleled healthcare services to women every day.