Insurance Verification Representative

Jordan-Young Institute; Virginia Beach (VA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Jordan-Young Institute in Virginia Beach, VA is seeking an Insurance Verification Representative to join our billing team. You will verify patient coverage, ensure in-network status, and input details accurately to maximize reimbursement and cash flow.

This role requires strong communication and meticulous attention to accuracy in a fast-paced healthcare setting. The ideal candidate has 2+ years in medical billing, experience with EMR/EHR systems, and proficiency in payer portals.

Qualifications

• Medical billing experience is preferred (2+ years).
• Experience with insurance verification and billing workflows is a plus.
• Strong communication with payers, patients, and providers is essential.
• Attention to detail and accuracy in a fast-paced healthcare setting.

Responsibilities

• Use software and payer portals to confirm active coverage and correct insurance details.
• Contact patients with inactive or out-of-network coverage.
• Reach out to insurers via phone and portal to confirm coverage and benefits.
• Manage the assigned portion of the schedule and appointments.
• Stay updated on industry regulations, payer policies, and coding guidelines to maximize reimbursement.
• Collaborate with billing staff, front desk, scheduling, and clinical teams.
• Other responsibilities as assigned

Skills

Medical billing

EMR/EHR systems

Communication skills

Insurance analysis

Tools

Payer portals

Billing software

Job description

Position: Insurance Verification Representative

Location: Virginia Beach, VA

Job Id:118

# of Openings:0

INSURANCE VERIFICATION REPRESENTATIVE

Job Summary

We are seeking a proactive and detail-oriented Insurance Verification Representative to join our dynamic healthcare billing team. In this role, you will be responsible for verifying coverage for office appointments to ensure patient’s coverage is active, in network, and entered correctly in our billing system. Your expertise will help optimize revenue cycle processes, reduce outstanding balances, and improve overall cash flow. The ideal candidate possesses strong communication skills, is accountable and thrives in a fast-paced environment dedicated to accuracy and efficiency.

Responsibilities

• Use software and payer portals to confirm coverage is active and insurance details on file are correct
• Contact patients with inactive or out of network insurance
• Contact insurance companies via phone and portal chat to confirm coverage and benefit details
• Manage assigned portion of the schedule and all appointments therein
• Notice and communicate about insurance trends
• Learn the network status with different insurance plans and be a resource to other departments regarding network status
• Evaluate if the insurance plan requires a referral and confirm referrals are on file.
• Stay updated on industry regulations, payer policies, and coding guidelines to ensure compliance and maximize reimbursement opportunities.
• Collaborate with billing staff, front desk staff, scheduling department and members of the clinical team
• Other responsibilities as assigned

Skills

• Strong knowledge of medical billing processes and collection strategies within a healthcare setting.
• Proficiency in payer portals
• Experience working with EMR/EHR systems for documentation management
• Ability to analyze insurance plan types and plan requirements
• Effective communication skills for liaising with payers, providers, and patients professionally.
• Provide education to team members on insurance trends, updates, and network statuses.
• Detail-oriented with strong organizational skills

Job Type: Full-time

• 401(k)
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s)

• Desired Salary

Experience

• Medical billing: 2 years (Preferred)

Work Location

Hybrid remote in Virginia Beach, VA 23462