Insurance Verification & Pre-Load Specialist

Community Health Center; Fort Dodge (IA); On-site; USD 25,000 - 33,000; Full time

Job summary

Community Health Center in Fort Dodge, IA is hiring a Front Loader/Insurance Verifier to proactively prepare patient records and verify insurance before appointments, supporting accurate check-in and patient experience.

You will review schedules, confirm coverage, update records, and work with front desk, billing, and leadership to minimize denials and improve flow. Strong attention to detail and communication are essential.

Qualifications

• Required: high school diploma or GED.
• Strong computer and data-entry skills.
• Excellent attention to detail and organizational abilities.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and work independently.
• Experience using Epic or other electronic health record systems preferred.

Responsibilities

• Review upcoming provider schedules in advance and pre-load patient records.
• Verify insurance eligibility and active coverage prior to appointments.
• Update insurance and demographic information in the EHR accurately.
• Identify missing information and escalate to appropriate staff.
• Collaborate with front desk, clinical teams, billing, and leadership.
• Support revenue cycle by reducing registration errors and denials.

Skills

Attention to detail

Data entry

Communication skills

Multitasking

Customer service

Problem solving

Education

High school diploma or GED

Tools

Epic EHR

Job description

Community Health Center in Fort Dodge, IA is hiring a Front Loader/Insurance Verifier to proactively prepare patient records and verify insurance before appointments, supporting accurate check-in and patient experience.

You will review schedules, confirm coverage, update records, and work with front desk, billing, and leadership to minimize denials and improve flow. Strong attention to detail and communication are essential.