Insurance Verification / Billing Representative

Healthcare Support Staffing; Town of Florida (NY); On-site; USD 17,908 - 19,975; Full time

Benefits offered by this job

Competitive salary

Growth potential

Positive work environment

Job summary

A prestigious healthcare staffing firm is seeking an experienced Insurance Verification / Billing Representative. The role involves conducting calls to patients and insurance companies, ensuring accuracy in insurance records, and handling claims and appeals. Ideal candidates will have 2-3 years of insurance verification experience, strong communication skills, and a high school diploma. The position offers a competitive salary ranging from $13 to $14.50 per hour, with opportunities for growth in a positive work environment.

Qualifications

• 2-3 years' experience with insurance verification and referrals.
• Strong customer service experience required.
• Detail-oriented with strong data entry skills.

Responsibilities

• Conduct inbound and outbound calls to patients and insurance companies.
• Respond to telephone inquiries and ascertain patient needs.
• Ensure accuracy of patients' insurance information.
• Contact insurance companies to obtain claim status.
• Handle denials and appeals for private insurance.

Skills

Insurance verification experience

Customer service

Call center experience

Data entry skills

Communication skills

Education

High School Diploma

Job description

• Full-time

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Are you an experienced Insurance Verification / Billing Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities:

Conduct inbound and/or outbound calls to patients, doctors’ offices, and insurance companies as necessary or required to complete tasks.

Respond to telephone inquiries (inbound calls): ascertain patient needs; respond appropriately & with urgency to patient requests, questions, complaints & concerns.

Ensure the existence & accuracy of patients’ Medicare, private, supplemental and/or secondary insurance.

Qualify patients’ orders & insurance eligibility based on Physicians’ Orders.

Ensure that new patients receive all required forms, documents, and disclosure statements.

Contact insurance companies to obtain claim status.

Handle denials & appeals for private insurance and some Medicare patients.

Bill orders corresponding to a denial or change to the patient’s account.

Ensure accurate changes / data entry of patient records, including service issues. Update patient files for known changes to patient records. Ascertain that all updated changes are accurately entered in the appropriate application/system.

Minimum Education/Licensures/Qualifications:

2-3 years’ experience with insurance verification, referrals and strong customer service experience

Experience billing and/or processing insurance claims.

High tolerance for repetitive tasks.

Able to work weekend hours (Sat 9am-2pm), on a rotating schedule.

High school Diploma

Must have strong communication skills

Skills & Requirements:

Familiarity with standard concepts, practices, and procedures related to the pharmaceutical/medical environment, specifically in regards to urology/catheters and related equipment/supplies.

Call Center experience, and/or related telephone-skills experience in an insurance company, medical or doctor’s office.

Willing & able to provide superior customer service.

Basic computer knowledge.

Detail-oriented, with strong data entry skills.

High tolerance for repetitive tasks.

Strong, professional communication skills, both written & verbal.

Hours for this Position:

Monday – Friday (9:00 AM- 5:00 PM) + intermittent Saturdays hours (9:00 AM- 2:00 PM)

Advantages of this Opportunity:

Competitive salary, $13-$14.50 per hr. (Depending on relevant experience)

Growth potential

Fun and positive work environment

Interested in being considered?

If you are interested in applying to this position, please click on the apply now