Insurance Verification & Authorization Coordinator

United Surgical Partners International; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Life and AD&D coverage

Short- and long-term disability

FSAs and HSAs

401(k) and retirement planning

Paid holidays and vacation

Job summary

United Surgical Partners International (USPI) is seeking a Full-Time Insurance Verification Coordinator at St. Francis Surgery Center in Memphis to verify insurance coverage, obtain authorizations, and communicate financial responsibilities to patients.

This in-person role supports denial prevention and coordination with scheduling, clinical, and billing teams to ensure smooth procedures and revenue cycle operations.

Qualifications

• Strong communication, organizational, and customer service skills.

Responsibilities

• Verify patient insurance eligibility, benefits, deductibles, copayments, coinsurance, and out-of-pocket responsibilities prior to scheduled procedures.
• Obtain required prior authorizations, referrals, and pre-certifications to ensure procedures are approved before the date of service.
• Communicate effectively with insurance companies, physician offices, and patients to resolve coverage issues and insurance discrepancies.
• Educate patients regarding estimated financial responsibility, including copays, deductibles, and non-covered services.
• Collaborate with scheduling, clinical, business office, and physician office staff to ensure all insurance requirements are met and procedures proceed as scheduled.
• Maintain accurate and up-to-date patient records, authorization information, and insurance verification documentation within applicable systems.
• Monitor authorization and verification activities to help prevent insurance denials and reimbursement delays.
• Assist with the investigation and resolution of insurance-related denials, authorization discrepancies, and payer issues in collaboration with the billing team.
• Support smooth patient registration, check-in, and revenue cycle processes through timely and accurate insurance verification.
• Perform additional clerical and administrative duties as assigned to support business office operations.

Skills

Communication skills

Organizational skills

Customer service skills

Education

High school diploma or equivalent

Associate degree preferred

Job description

United Surgical Partners International (USPI) is seeking a Full-Time Insurance Verification Coordinator at St. Francis Surgery Center in Memphis to verify insurance coverage, obtain authorizations, and communicate financial responsibilities to patients.

This in-person role supports denial prevention and coordination with scheduling, clinical, and billing teams to ensure smooth procedures and revenue cycle operations.