Insurance Support Specialist

AIPSO; New York (NY); On-site; USD 38,000 - 60,800; Full time

Job summary

AIPSO, based in New York, is seeking a Customer Service Representative to handle inquiries and administrative tasks related to the insurance industry. The ideal candidate will have at least 2 years of experience in customer service and a high school diploma or GED.

Responsibilities include responding to customer inquiries, handling correspondence, processing applications, and maintaining records. Proficiency in Microsoft Office and strong communication skills are essential. The salary range is $38,000 - $60,800 annually, dependent on various factors.

Qualifications

• 2+ years of related customer service experience preferred.
• Experience with residual market regulations is helpful.

Responsibilities

• Research and respond to inquiries from insureds and professionals.
• Handle various correspondence and log performance complaints.
• Search company records for requested information.
• Process applications and check for accuracy.

Skills

Proficient in Microsoft Office

Strong verbal and written communication skills

Effective problem-solving skills

Excellent organizational skills

Ability to work independently and in teams

Knowledge of insurance industry

Education

High school diploma or GED

Two-year degree from a technical school

Tools

Microsoft Office

Adobe

Job description

AIPSO, based in New York, is seeking a Customer Service Representative to handle inquiries and administrative tasks related to the insurance industry. The ideal candidate will have at least 2 years of experience in customer service and a high school diploma or GED.

Responsibilities include responding to customer inquiries, handling correspondence, processing applications, and maintaining records. Proficiency in Microsoft Office and strong communication skills are essential. The salary range is $38,000 - $60,800 annually, dependent on various factors.