INSURANCE SPECIALIST

Cooper University Health Care; Camden (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper Norcross Health is seeking an Insurance Specialist in Camden, NJ to verify patient coverage, collect benefit information, and obtain pre-certifications. The role includes guiding patients through insurance processes and coordinating with billing teams.

You will make referrals to financial assistance services for patients with partial or no coverage, and perform scheduling and general administrative tasks as needed to keep patient flow smooth and compliant with regulations.

Qualifications

• 2 years insurance verification or registration experience in a hospital or physician office.
• Knowledge of medical insurance and billing requirements.
• Proficient in hospital coding systems and scheduling processes.
• Bilingual in English and another language preferred.

Responsibilities

• Interview patients and families to determine insurance coverage and benefit information.
• Refer patients to financial assistance services for underinsured cases.
• Assist with scheduling and administrative duties as needed.

Skills

Insurance verification

Registration experience

Hospital experience

Billing knowledge

Bilingual

Education

High School Diploma or GED

Tools

Flowcast

HQ

eCAOS

MISYS

Spheris

Job description

INSURANCE SPECIALIST

Location: Camden, NJ

Job ID: 74024

Job Type: Full Time

Shift: Day

Specialty: Clerical/Administrative

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org (opens in new window) to learn more.

Short Description

An Insurance Specialist will be conducting interviews with patients and families to ensure insurance coverage, which includes obtaining benefit information and pre-certification.

Make referrals to financial assistance services for patients with less than 100% coverage.

Assist patients with medical coverage and this position will also perform scheduling duties and administrative duties when needed

Experience Required

2 years insurance verification or registration experience in a hospital or physician office.

Knowledge of medical insurance and billing requirements.

Proficient in Flowcast, HQ, eCAOS, MISYS, Spheris.

Knowledge of state and federal medical assistance and health services programs preferred.

Ability to organize, take independent action and project Cooper values to customers and

co-workers.

Experienced in cardiology scheduling, front desk, and basic knowledge of hospital/physician coding.

Bilingual preferred.

Education Requirements

High School Diploma or Equivalent required.

Hourly Rate Min $21

Hourly Rate Max $33

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact [e-mail]