Insurance Solutions Specialist: Client Advocate & Claims Support

Jobtailor; Waterloo (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

Jobtailor in Waterloo, IA is seeking a communicative professional to interview clients, tailor benefit solutions, and educate the community about available benefits. You will support claims, stay updated on policy changes, and nurture strong client relationships through proactive follow up.

The role emphasizes advocacy for the community and effective use of MS Word and email tools to communicate benefits clearly.

Qualifications

• High School Diploma or GED.
• Excellent communication skills, verbal and written.
• Proficiency in MS Word, Email programs.
• Drive to be an advocate for your community.

Responsibilities

• Conduct interviews with clients to determine their needs.
• Create custom solutions using our toolbox of over 220 top named carriers.
• Educate the community on benefits available.
• Ensure support and follow up with claims.
• Keep up to date with the changes in benefits available to clients.
• Maintain excellent client relations with exceptional follow up.

Skills

Excellent communication skills

Verbal communication

Written communication

Client relations

Advocacy for community

Claims support and follow up

Education

High School Diploma

GED

Tools

MS Word

Email programs

Job description

Jobtailor in Waterloo, IA is seeking a communicative professional to interview clients, tailor benefit solutions, and educate the community about available benefits. You will support claims, stay updated on policy changes, and nurture strong client relationships through proactive follow up.

The role emphasizes advocacy for the community and effective use of MS Word and email tools to communicate benefits clearly.