Insurance Software Portal Analyst

Bond-Pro; Tampa (FL); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a passionate Business Analyst with experience in property and casualty insurance software. In this remote role, you will enhance the customer portal by translating client needs into high-quality features. Your responsibilities include gathering and analyzing business requirements, collaborating with development teams, and ensuring timely delivery of features. This position offers a unique opportunity to impact the insurance software landscape significantly, contributing to innovative solutions that streamline operations and improve user experiences.

Benefits

Medical Insurance

Vision Insurance

Generous Paid Time Off

401(k) Matching

Qualifications

• 5+ years' experience as a Business Systems Analyst.
• Experience in property and casualty insurance, preferably commercial surety bonds.

Responsibilities

• Explore and evaluate current systems to define requirements.
• Work with users to understand needs and track requirements.

Skills

Business Systems Analysis

Customer Portal Development

Analytical Skills

Problem-Solving Skills

Communication Skills

Education

Bachelor's Degree in Relevant Area

Tools

Azure DevOps

Jira

Job description

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MUST BE A BUSINESS ANALYST WITH EXPERIENCE WORKING ON A PROPERTY & CASUALTY INSURANCE SOFTWARE PORTAL FOR CUSTOMERS OR CARRIERS.

Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to surety companies to manage their specialty line of Surety Bonds.

Seeking experienced, passionate business analyst professionals from the property and casualty insurance industry who have worked on customer or carrier portals. MUST HAVE specific experience working on an insurance portal.

You will improve our customer portal by translating clients’ needs into new high-quality features. Your duties will include gathering, analyzing & defining the business requirements, analyzing system requirements, addressing any relevant problems, performing standard testing, and chaperoning your assigned features throughout the SDLC to delivery.

This is a 100% remote position.

We are only hiring candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation is not an option.

Responsibilities are:

• Explore and evaluate current systems
• Define system requirements
• Interact with users to understand their needs and track additional requirements and features
• Work together with the development team to bring features to production
• Analyze changes by testing programs
• Support and train users on new portal features, etc.
• Ensure deadlines and requirements are met
• Stay current on market and technical developments
• Become SME for assigned features/areas of the customer portal

Requirements are:

• 5+ years' experience working as a Business Systems Analyst
• Experienced in customer or B2B portal development, testing and documentation
• Strong analytical skills and problem-solving skills
• Strong communication skills – able to explain technical details to various audiences
• A bachelor's degree in a relevant area
• Experience in property and casualty insurance (not healthcare insurance), preferably commercial surety bonds
• Understanding of Azure DevOps or Jira to manage requirements in the Scrum process
• Medical insurance
• Vision insurance
• Generous paid time off
• 401(k) matching

Bond-Pro’s fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds.

Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products.

Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace.

Learn more about us at www.bond-pro.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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