International Insurance Group | Full time
Insurance Service Agent - Arabic Speaker, Remote
- Salary $37,500 - $45,000+ Depending on Experience
- Remote Job
Job Description
This is a remote position.
- Follow our proven service process to offer our existing bilingual customers the best individualized customer service and policy options from the insurance carriers IIG represents.
- Keep accurate information for all customers within the CRM database, adhering to company quality and compliance standards.
- Building relationships with clients and actively capitalizing on Referral Lead cultivation.
- Customer support over the phone, email or text.
- Email management and follow-up with calls/emails for the missing information and documentation.
- Use insurance carrier’s platform & technology timely and accurately.
Requirements
- Must speak and write the Arabic language fluently.
- Comprehension of the English language is a must (written/verbal).
- Must pass background check.
- Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US.
- Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving).
- PC Skills including MS Office are required; having a technology-oriented attitude is a must.
- Higher education is a plus.
- Proactive team member, effective collaborator and proactive mindset is a must.
- Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines.
Benefits
- You can Work from Home or from office in North Royalton, OH.
- We offer a competitive pay scale. Base + commissions + bonuses.
- 401K Match.
- You will have career growth opportunities with International Insurance Group.
- You will become a licensed professional working in the insurance field, in one of the largest industries in the United States.
- Medical, Dental, Vision & Life Insurance (shared cost).
- Paid Vacation Time, Federal Holidays and paid Bereavement time.
- You will be a part of a well-established, 75 employee agency which ranks in the top 1% of agencies for great customer experience.
- You will have a voice. We consistently invite our staff to provide feedback about their work experience.
- You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking.
Who We Are:
- We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact and Grit.
- Our long-term goal is to become a 1,000 Soul Company, serving 25 different language groups throughout the United States.
- Our purpose is to help protect our client’s American dream.
- We strive to honor God and be respectful of each other, our customers, and other stakeholders.