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Insurance Service Agent - Arabic Speaker, Remote

Insuranceiig

West Virginia

Remote

USD 37,000 - 45,000

Full time

30+ days ago

Job summary

Join a dynamic team as an Insurance Service Agent where your bilingual skills in Arabic will shine! This remote position offers an exciting opportunity to provide exceptional customer service to clients while navigating the insurance landscape. You'll be responsible for managing customer relationships, ensuring compliance, and utilizing technology to enhance service delivery. With a focus on integrity and teamwork, this role not only provides a competitive salary but also offers career growth opportunities in one of the largest industries in the United States. Embrace the chance to make a meaningful impact while enjoying the flexibility of working from home or the office.

Benefits

401K Match
Medical, Dental, Vision & Life Insurance
Paid Vacation Time
Career Growth Opportunities
Competitive Pay Scale with Bonuses
Work from Home Option

Qualifications

  • Fluency in Arabic and comprehension of English is essential.
  • Must pass background check and obtain insurance license.

Responsibilities

  • Provide individualized customer service to bilingual clients.
  • Manage customer information accurately in the CRM system.
  • Build relationships and capitalize on referral leads.

Skills

Arabic fluency
Customer Service Skills
PC Skills (MS Office)
Time Management
Problem Solving

Education

Higher Education

Tools

CRM Database
Insurance Carrier Platforms

Job description

International Insurance Group | Full time

Insurance Service Agent - Arabic Speaker, Remote
  • Salary $37,500 - $45,000+ Depending on Experience
  • Remote Job
Job Description

This is a remote position.

  • Follow our proven service process to offer our existing bilingual customers the best individualized customer service and policy options from the insurance carriers IIG represents.
  • Keep accurate information for all customers within the CRM database, adhering to company quality and compliance standards.
  • Building relationships with clients and actively capitalizing on Referral Lead cultivation.
  • Customer support over the phone, email or text.
  • Email management and follow-up with calls/emails for the missing information and documentation.
  • Use insurance carrier’s platform & technology timely and accurately.
Requirements
  • Must speak and write the Arabic language fluently.
  • Comprehension of the English language is a must (written/verbal).
  • Must pass background check.
  • Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US.
  • Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving).
  • PC Skills including MS Office are required; having a technology-oriented attitude is a must.
  • Higher education is a plus.
  • Proactive team member, effective collaborator and proactive mindset is a must.
  • Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines.
Benefits
  • You can Work from Home or from office in North Royalton, OH.
  • We offer a competitive pay scale. Base + commissions + bonuses.
  • 401K Match.
  • You will have career growth opportunities with International Insurance Group.
  • You will become a licensed professional working in the insurance field, in one of the largest industries in the United States.
  • Medical, Dental, Vision & Life Insurance (shared cost).
  • Paid Vacation Time, Federal Holidays and paid Bereavement time.
  • You will be a part of a well-established, 75 employee agency which ranks in the top 1% of agencies for great customer experience.
  • You will have a voice. We consistently invite our staff to provide feedback about their work experience.
  • You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking.
Who We Are:
  • We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact and Grit.
  • Our long-term goal is to become a 1,000 Soul Company, serving 25 different language groups throughout the United States.
  • Our purpose is to help protect our client’s American dream.
  • We strive to honor God and be respectful of each other, our customers, and other stakeholders.
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