Insurance Sales Representative

Insight Global; Minnesota; Remote; USD 28,000 - 34,000; Part time

Job summary

Insight Global is seeking a motivated sales professional to respond to member inquiries about health plan coverage, including Medicare and individual commercial products. The role involves a mix of inbound and outbound calls, using a headset to guide potential members toward suitable plans and enrolling them where appropriate.

With 3-4 month contract duration, the position operates remotely but must sit in Minnesota.

Qualifications

• Active insurance license in MN required.
• Experience in consultative health insurance sales.
• Excellent customer service, computer and telephonic skills.

Responsibilities

• Answer calls from members and prospective members about health plan options for individuals and families/Medicare.
• Take inbound and outbound calls with a headset.
• Identify needs, present plan options, and enroll prospective members.
• Follow up by phone with applicants to answer questions.
• Document conversations in CRM and comply with CMS/state policies.
• Meet or exceed sales goals for Medicare and/or individual products.

Skills

Licensed health insurance agent

Consultative sales experience

Customer service, telephonic skills

Job description

Duration: 3-4 month contract

Pay: $20-25/hr

Hours: 8AM-6PM Monday-Friday

Location: Remote (must sit in Minnesota)

Interview Process: 1 round over Microsoft Teams

Required Skills & Experience

• Registered Health Insurance Agent- Active insurance license in MN
• Consultative sales experience working in the health insurance industry
• Excellent customer service, computer and telephonic skills

Nice to Have Skills & Experience

• Experience selling Medicare insurance is a HUGE plus
• Experience at competing insurance companies

Job Description

In this fast-paced position, you will respond to calls from members and prospective members, answering questions regarding purchasing or changing health plan coverage for individuals and families/Medicare, and helping them choose which insurance plan is right for them. You will be both taking inbound calls and making outbound calls using a headset. As a consultative sales representative, you will be expected to identify health coverage needs, present and sell appropriate plan options, and actively enroll prospective members. You'll take 20-30 unscripted calls a day during open enrollment, sometimes up to 45 minutes each. Your role is to find out what is important to the consumer ("Why are you calling? What's wrong with your current coverage?" "Here is what doctor would be in network, a quote of how much it'd be").

• Assist with incoming prospective member calls regarding Medicare or Individual Commercial Products
• Determine coverage needs in a prompt, professional and customer friendly manner.
• Proactively recommend appropriate health plan coverage options and create coverage proposals.
• Follow up by phone with potential applicants to answer additional questions.
• Follow HealthPartners’ procedures for documenting conversations and tracking contacts in CRM system.
• Comply with all Centers for Medicare and Medicaid Services (CMS), State of Minnesota, and departmental policies and procedures.
• Meets and exceeds specified sales goals for Medicare and/or individual product new member sales.
• Meet benchmarks for call metrics (number of calls answered, average call time, etc.)