Insurance Representative Spanish Speaker

State Farm Insurance Companies; Saint Paul (MN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Salary plus bonus

Paid time off

Growth potential/Advancement

Job summary

State Farm Insurance Companies is seeking a Customer Service Representative for an Agent Team Member role, with Spanish language support. The position emphasizes value-based conversations, an excellent customer experience, and growth potential in a fast-paced environment.

Responsibilities include building relationships, answering inquiries about coverage, policy changes, billing, and claims, and educating customers on insurance options.

Qualifications

• Excellent interpersonal skills and strong communication, both written and verbal.
• People-oriented with a customer-service mindset and proactive follow-up.
• Strong organizational skills and attention to detail.
• Ability to learn computer systems and processes quickly.
• Commitment to ongoing licensing and ongoing product knowledge.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on insurance inquiries, coverage, policy changes, transfers, claims, and billing.
• Educate customers using a needs-based review process about insurance options.
• Maintain a strong work ethic and commitment to success every day.

Skills

Interpersonal skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Team player

Multi-tasking

Computer literacy

Education

Property & Casualty license (must obtain)

Life and Health license (must obtain)

Job description

Insurance Representative Spanish Speaker

Repost Job Date: 8/22/2026 5:47:30 PM

Location: St Paul, MN, 55119

Salary: $41600.0 - $70260.0/year

Experience: 1 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus /bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.