Insurance Quality Analyst

Piper Companies; Durham (NC); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

Paid time off

Holiday and Sick Leave

Job summary

Piper Companies is hiring an Insurance Quality Analyst in Durham, NC for a technology-driven insurer. The role focuses on ensuring quality, accuracy, and compliance of life insurance software through functional, regression, integration, and API testing.

Hybrid work: onsite three days per week in Durham, NC. The ideal candidate has 6+ years in QA, experience with life insurance testing, API testing, and strong Agile/Scrum knowledge.

Qualifications

• 6+ years of QA Analyst experience in insurance tech.
• Experience testing Life Insurance and/or Annuity platforms.
• Strong QA methodologies, test case development, and defect management.
• API testing with Postman or SoapUI; familiarity with JIRA.
• Basic SQL for data validation; experience with FAST, Vitech, OIPA, ALIP, Cyberlife, WMA or similar systems.
• Bachelor’s degree in CS/IT or related field, or equivalent experience.

Responsibilities

• Design, execute, and maintain functional, regression, integration, and UAT test cases.
• Perform API testing to validate endpoints, data accuracy, and integrations.
• Identify, document, and track defects in JIRA and collaborate with teams.
• Validate policy data, premium and withdrawal calculations.
• Support UAT with test results, issue tracking, and stakeholder assistance.
• Collaborate with cross-functional teams to ensure regulatory and quality compliance.

Skills

Quality Assurance

API testing

Agile/Scrum

SQL basics

Education

Bachelor's degree in CS/IT or related field

Tools

Postman

SoapUI

JIRA

Job description

Piper Companies is hiring an Insurance Quality Analyst for a leading technology-driven insurance organization located in Durham, NC. The Insurance Quality Analyst will be responsible for ensuring the quality, accuracy, and compliance of life insurance software applications through comprehensive functional, regression, integration, and API testing. The role works closely with business analysts, product owners, developers, and offshore teams to support high-quality software releases. It is a hybrid position requiring onsite work three days per week in Durham, NC.

Responsibilities

• Design, execute, and maintain functional, regression, integration, and user acceptance test cases for insurance applications
• Perform API testing using tools such as Postman or SoapUI to validate endpoints, data accuracy, and system integrations
• Identify, document, and track software defects through JIRA while partnering with development teams to resolve issues
• Validate policy data, premium calculations, withdrawal calculations, and other business-critical insurance data
• Support UAT efforts by providing test results, issue tracking, and stakeholder assistance throughout the testing lifecycle
• Collaborate with cross-functional teams to ensure software solutions meet business, regulatory, and quality requirements

Requirements

• 6+ years of experience as a Quality Assurance Analyst
• Experience testing Life Insurance and/or Annuity platforms and products
• Strong knowledge of software testing methodologies, test case development, defect management, and Agile/Scrum environments
• Experience with API testing tools such as Postman or SoapUI and familiarity with JIRA
• Basic SQL knowledge for data validation and integrity testing; experience with platforms such as FAST, Vitech, OIPA, ALIP, Cyberlife, WMA, or similar systems preferred
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience

Compensation

• $100,000 - $125,000, based on experience
• Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if required by law

This job opens for applications on July 17, 2026. Applications will be accepted for at least 30 days from the posting date.