Insurance QA & Compliance Specialist

HUB International; Spokane (WA); On-site; USD 41,000 - 52,000; Full time

Job summary

HUB International is seeking a Quality Assurance Specialist to ensure broker standards are met across regional operations. You will audit processes, support Patra and I-support functions, analyze EPIC data, generate reports, and manage SharePoint workflows.

The role includes contributing to account transitions and leading improvement projects. Ideal candidates bring 1–2+ years in insurance or analytics, strong teamwork, communication, and proactive problem-solving abilities, with familiarity of

Qualifications

• Degree or equivalent experience strongly preferred.
• Epic & Patra procedure knowledge preferred.
• P&C Insurance License preferred.

Responsibilities

• Audit broker standards and related processes.
• Support services such as Patra and I-support.
• Analyze EPIC data and generate reports.
• Manage SharePoint and support account transitions.
• Lead projects and coordinate licensing/surplus lines.

Skills

Insurance experience

Analytical thinking

Team oriented

Communication skills

Multitasking

Problem solving

Detail oriented

Technical literacy

Education

Bachelor's degree or equivalent

Epic & Patra knowledge

P&C license preferred

Tools

EPIC

Patra

SharePoint

Job description

HUB International is seeking a Quality Assurance Specialist to ensure broker standards are met across regional operations. You will audit processes, support Patra and I-support functions, analyze EPIC data, generate reports, and manage SharePoint workflows.

The role includes contributing to account transitions and leading improvement projects. Ideal candidates bring 1–2+ years in insurance or analytics, strong teamwork, communication, and proactive problem-solving abilities, with familiarity of