Insurance Program Manager (Hybrid) - Insurance & Risk Management

NACBA; Missouri; On-site; USD 85,000 - 110,000; Full time

Job summary

The University seeks an Insurance Services Manager within the Treasury Services Insurance & Risk Management Group to oversee day-to-day administration of the property and casualty programs. This role coordinates renewal submissions, supports the Director, and manages broker relationships while ensuring COI compliance and effective claims handling.

Ideal candidates will bring strong analytical skills, exceptional attention to detail, and a service-oriented approach to risk management for a large,

Qualifications

• Strong analytical skills.
• Meticulous attention to detail.
• Ability to compile, organize, and communicate complex insurance data clearly and accurately.
• Service-oriented professionalism.

Responsibilities

• Manage day-to-day administration of the University’s property and casualty insurance programs.
• Coordinate annual insurance renewal submissions across all lines of coverage.
• Support the Director in executing risk financing strategy and managing broker/vendor relationships.
• Oversee certificates of insurance compliance and administer claims across property, auto, and general liability.
• Ensure appropriate insurance limits are maintained for on-campus events and University contracts.

Skills

Analytical skills

Attention to detail

Communication skills

Customer service orientation

Job description

Position Summary

The Insurance & Risk Management Group (“IRM” or the “Group”), a department within Treasury Services, identifies and analyzes exposures to University losses in the various areas of liability, which include property, cyber, auto, and workers compensation among others. This area works closely with various departments and functional leaders across the University to identify and assess exposures. The Group determines best practices and methods for managing risk for over 22,000 employees, nearly $8 billion in property (current estimate), and other liability exposures. Risk management is conducted through contractual risk transfer, commercial insurance products, and/or self-insurance. The Group also conducts claims management, provides reporting and payment of claims. The team develops annual insurance budgets and year-end allocation of costs to operational units. The Group provides guidance and consultation to areas such as international travel committee and student health. The Group also provides reporting to senior leadership, as well as prepares regular updates on the insurance programs to the Audit & Risk Control Committee (standing committee of the Board of Trustees).

The Insurance Services Manager (the “Manager”) is responsible for the day-to-day administration of the University’s property and casualty insurance programs, with primary accountability for preparing and coordinating annual insurance renewal submissions across all lines of coverage. This role supports the Director, Insurance & Risk Management (the “Director”) in executing the University’s risk financing strategy, managing broker and vendor relationships, overseeing certificate of insurance compliance, administering claims across property, automobile, and general liability lines, and ensuring that appropriate insurance limits are maintained for on campus events and for University contracts.

The ideal candidate brings strong analytical skills, meticulous attention to detail, the ability to compile, organize, and communicate – both written and verbal – complex insurance data clearly and accurately, as well as a high degree of service-oriented professionalism.