Insurance Product Manager, WC

ERGO NEXT Insurance; Boston (MA); Hybrid; USD 115,000 - 170,000; Full time

Job summary

ERGO NEXT Insurance in Boston, MA is seeking a leader for their Workers Compensation product line, overseeing profit and compliance while managing key engineering projects. The ideal candidate will have a strong understanding of underwriting processes and regulations.

With responsibilities including developing project plans, collaborating with internal teams, and market research, applicants should possess over 5 years of experience in Workers Compensation and relevant certifications.

A competitive salary range from $115,000 to $170,000 is offered depending on skills and experience.

Qualifications

• 5+ years of experience in Workers Compensation product management.
• Deep understanding of WC insurance and compliance regulations.
• Experience with project management methodologies.

Responsibilities

• Develop project plans to maintain Workers Compensation product integrity.
• Communicate project expectations and timelines.
• Collaborate with teams to translate regulatory requirements into technical specifications.

Skills

Workers' Compensation mastery

Underwriting acumen

Project management

Stakeholder management

Education

Bachelor's degree in insurance, business, finance, STEM, or related field

Tools

Jira

Figma

Tableau

Job description

Location: Waltham, MA (hybrid). ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology‑led, full‑stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

This pivotal role requires a leader to oversee the profit and compliance of our Workers Compensation product. The ideal candidate will provide essential organization and structure to significant engineering implementations, acting as a motivator for the team and a champion for the Workers Compensation product line. As a key driver of critical initiatives, you will manage major project implementations to facilitate the broad market scaling of our WC offering. Are you ready to transform your Workers Compensation (WC) underwriting expertise into scalable, tech‑driven solutions? Join us to build the future of automated insurance.

What You’ll Do

• Develop full‑scale project plans and communication documents to drive initiatives that maintain the integrity of our Workers Compensation (WC) product, utilizing your deep understanding of NCCI and independent rating bureau manuals.
• Effectively communicate project expectations and schedule timelines to seamlessly oversee and integrate product changes.
• Collaborate continuously with engineering, product, and legal teams to accurately translate complex state regulations and NCCI rules into clear technical requirements, driving automated compliance solutions.
• Determine required resources and coordinate stakeholders to successfully attain project objectives, specifically integrating Workers' Compensation (WC) underwriting expertise to clearly define requirements for the automation of underwriting and the enhancement of portfolio management.
• Track initiative milestones, deliverables, and performance metrics, providing regular status reports while collaborating with the Filings team and owning the working relationship with WC rating bureaus.
• Collaborate with internal teams to design and implement efficient initiative workflows. Build clear, efficient processes that empower our customer service and production teams and users to quickly grasp our WC product offerings and swiftly resolve issues.
• Conduct Market Research, review data, research studies and filings in an effort to guide the direction of the line.

What We Need

• Workers' Compensation Mastery: 5+ years of experience in Workers Compensation product with deep, practical understanding of WC insurance, class code assignment, premium calculation, navigating bureau manuals and rate/form revisions ensuring changes meet appropriate regulatory compliance.
• Underwriting Acumen: Working knowledge of WC underwriting principles, portfolio and the automated underwriting process.
• Project Management and Process optimization: PMP, Six Sigma or equivalent certifications preferred.
• Metrics and monitoring: Experience with Jira, Figma, Tableau and AI tools.
• Stakeholder Management: Communication skills that motivate team members and drive results.
• Bachelor's degree in insurance, business, finance, STEM, or a related field.

Unstoppable Qualities

• Deep knowledge of Pay as You Go is preferred.
• Preference will be given to candidates with understanding of AI principles and experience with AI tools.
• CPCU or master’s degree.

US Annual Base Salary Ranges for this Full‑Time Position Depending on Experience/Skillset

Mid Level: $115,000 – $150,000 per year
Senior Level: $130,000 – $170,000 per year

Equal Employment Opportunity

ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information, gender identity and expression, veteran status, or any other non‑job‑related characteristic as required by applicable federal, state, and local laws. ERGO Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.