Insurance Product Analyst IV, Product Intelligence - Remote

CSAA Insurance Group; Montpelier (VT); Remote; USD 111,000 - 148,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-friendly

Job summary

CSAA Insurance Group is seeking an Insurance Product Analyst IV, Product Intelligence, to help drive profitable growth for personal lines auto and property products. Remote role supporting CSAA’s Digital Experience team with data-driven insights and strategic problem solving.

You’ll access tools like SQL, Snowflake, Power BI, and Excel to analyze digital product performance, build business cases, and present findings to leadership and cross-functional partners.

Qualifications

• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
• 6+ years of analytical experience in insurance or related industries required; experience across multiple functions is preferred.
• Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses.
• Adaptability and multitasking with strong time management.
• Ability to make effective formal presentations.
• Strong oral and written communication skills.
• Proficiency in SQL, Excel and BI/Data Visualization Tools (Power BI, Tableau, Looker) required; experience in Snowflake, Python, or R strongly preferred.
• Ability to work in a team environment.
• Ability to coach and mentor co-workers and give feedback as required.
• 5+ years of experience in product management, financial analysis, or related insurance or data analytics role.
• Experience analyzing digital customer behavior using Mixpanel, Pendo, or similar platforms.
• Proven ability to analyze and interpret complex data and translate findings into actionable business insights.
• Strong business-acumen and understanding of personal line insurance products.
• Excellent communication and presentation skills.
• Demonstrated ability to work across functions and manage multiple priorities.
• Continuous improvement mindset and willingness to innovate.
• Travels as needed for role.

Responsibilities

• Act as a thought partner to product managers and experience leaders to optimize digital experiences through experimentation and data-driven decisions.
• Perform moderately complex analysis to develop actionable recommendations for growth and profitability.
• Monitor and communicate performance and insights of digital products supporting auto and property lines.
• Assess market risks and opportunities, evaluating solutions and influencing executive decisions.
• Use SQL, Excel, Essbase, Snowflake and Power BI to access and analyze large data sets.
• Support business-case development by modeling scenarios and evaluating financial impacts.
• Apply AI tools to increase efficiency and extend analytics impact.
• Prepare clear presentations and reports for leadership and cross-functional teams.
• Identify opportunities to streamline processes via automation and data governance improvements.
• Collaborate across Actuarial, Finance, State Product Management, Operations and others to develop new products and processes.
• Occasional travel may be required.

Skills

SQL

Excel

Power BI

Snowflake

Python

R

Mixpanel

Pendo

Data visualization

Education

Bachelor's degree

Master's degree preferred

Tools

Power BI

Tableau

Looker

Snowflake

Job description

Job Title

Insurance Product Analyst IV, Product Intelligence - Remote

Requisition Number

R7956

Location

Arizona - Home Teleworkers

Additional Locations

• Alabama - Home Teleworkers
• Alabama - Home Teleworkers
• Arkansas - Home Teleworkers
• California - Home Teleworkers
• Colorado - Home Teleworkers
• Connecticut - Home Teleworkers
• Delaware - Home Teleworker
• District of Columbia - Home Teleworkers
• Florida - Home Teleworkers
• Georgia - Home Teleworkers
• Idaho - Home Teleworkers
• Illinois - Home Teleworkers
• Indiana - Home Teleworkers
• Iowa - Home Teleworkers
• Kansas - Home Teleworker
• Kentucky - Home Teleworkers
• Louisiana - Home Teleworkers
• Maine Home Teleworkers
• Maryland - Home Teleworkers
• Massachusetts - Home Teleworkers
• Michigan - Home Teleworkers
• Minnesota - Home Teleworkers
• Mississippi - Home TeleWorker
• Missouri - Home TeleWorker
• Montana - Home Teleworkers

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for an Insurance Product Analyst IV, Product Intelligence!

Your Role

As an Insurance Product Analyst IV, you'll play a key role in driving profitable growth and shaping the future of our personal lines insurance products and digital experiences. As a trusted thought partner to CSAA’s Digital Experience team, you'll combine deep personal insurance knowledge with digital analytics and strategic problem solving to deliver insights, influence decisions, and improve customer and business outcomes.

Your Work

• Act as a thought partner to product managers and experience leaders, proactively identifying opportunities to optimize digital experiences through experimentation, behavioral analytics, and data-driven decision making.
• Perform moderately complex analysis to develop actionable and innovative recommendations that support growth and profitability targets.
• Understand, monitor and communicate overall performance, trends and strategic insights of digital products that support personal lines auto and property products.
• Proactively assess market risks and opportunities, evaluating multiple possible solutions, and using data-based insights to influence the decisions of executive leadership.
• Use analytical tools such as SQL, Microsoft Excel, Essbase, Snowflake and PowerBI to access and analyze large amounts of data.
• Support the development of business-cases for new initiatives by synthesizing data, modeling scenarios, and evaluating financial impacts.
• Apply AI tools and techniques to increase analytical efficiency, automate routine work, and develop scalable solutions that extend the impact of analytics beyond reporting and into proactive business decision support.
• Prepare and deliver clear, compelling presentations and reports tailored to diverse audiences, including leadership, regional partners, and external team members.
• Find opportunities to streamline processes and improve analytical efficiency through automation, enhanced tools, or data governance improvements.
• Work cross-functionally across the organization, including with Actuarial, Finance, State Product Management, Operations and others, to support the development, design, and implementation of new products, programs, and processes.
• This role may require occasional travel.

Required Experience, Education and Skills

• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
• 6+ years of analytical experience in insurance or related industries required; experience across multiple functions is preferred.
• Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses.
• Adaptability and the capability of multitasking and strong time management.
• Ability to make effective formal presentations.
• Strong oral and written communication skills.
• Proficiency in SQL, Excel and Business Intelligence/Data Visualization Tools (such as Power BI, Tableau, Looker etc.) required; experience in Snowflake, Python, or R strongly preferred.
• Ability to work in a team environment.
• Ability to coach and mentor co-workers and give feedback as required.
• Master’s degree preferred.
• 5+ years of experience in product management, financial analysis, or a related insurance or data analytics role.
• Experience analyzing digital customer behavior using tools such as Mixpanel, Pendo, or similar platforms to identify friction points, optimize conversion, and improve customer experience outcomes.
• Proven ability to analyze and interpret complex data and translate findings into actionable business insights.
• Strong business-acumen and understanding of personal line insurance products, with the ability to connect data insights to strategic objectives.
• Excellent communication and presentation skills, with the ability to tailor messaging to a variety of audiences.
• Demonstrated ability to work collaboratively across functions, manage multiple priorities, and deliver results in a fast-paced environment.
• A continuous improvement mindset – proactive, curious, detail-oriented, and motivated to innovate.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
• Travels as needed for role, including divisional / team meetings and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Location Details

We are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at us/en/benefits.

Career Growth

We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long-term success.

Flexible Workplace

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in-person moments that deepen connection and collaboration.

Inclusion and Belonging

An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Employment Eligibility

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

Compensation

The national average salary range for this position is $110,700.00-$123,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $110,700.00-$147,500.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

Colorado Specific Job Range :$110,700.00 - $135,400.00

Posting Details

This job posting will be unposted on Sat, 17 Oct 2026.