Insurance Product Analyst - ABA Insurance Services

Great American Insurance Group; Shaker Heights (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Paid time off and holidays

Tuition reimbursement

Commuter benefits

Wellness plans

Job summary

Great American Insurance Group, through ABA Insurance Services, seeks an Insurance Product Analyst to support development and maintenance of commercial insurance products. This on-site role in Ohio collaborates with product, underwriting, and compliance teams to implement product updates and filings.

The team values market awareness, rigorous analysis, and clear communication. You will maintain forms, endorsements, applications, and supporting materials while coordinating projects and research

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of commercial insurance experience.
• Experience reviewing insurance policies, forms, endorsements, applications, or underwriting documentation.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and priorities simultaneously.

Responsibilities

• Support development, maintenance, and enhancement of commercial insurance products.
• Review, update, and maintain policy forms, endorsements, applications, underwriting guidelines, and other product documentation.
• Assist with insurance product filings, regulatory submissions, and implementation of approved product changes.
• Research market trends, competitor offerings, coverage developments, and emerging risks to identify opportunities for product improvement.
• Analyze product performance, rate changes, coverage revisions, and business needs to support strategic product decisions.
• Partner with underwriting, compliance, operations, and leadership teams to coordinate and execute product-related projects.
• Work with external vendors and industry partners to gather research, benchmarking data, and market intelligence.
• Develop and maintain customer-facing resources, including applications, checklists, forms, and supporting materials.
• Support coverage enhancements, policy wording revisions, and other initiatives designed to improve product offerings and customer experience.
• Serve as a project resource for multiple product management initiatives, ensuring timely completion of deliverables and effective communication among stakeholders.

Skills

Analytical skills

Communication skills

Project management

Excel/Word proficiency

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office (Excel, Word)

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a “small company” culture where your ideas will be heard with “big company” expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ABA Insurance Services (ABAIS), a division of Great American Insurance Group, provides market-leading insurance solutions for banks and financial institutions nationwide. Endorsed by the American Bankers Association and numerous state banking associations, ABAIS offers specialized Property & Casualty, Professional Liability, Financial Institution Bond, and Cyber insurance products.

We are seeking an Insurance Product Analyst to support the development, maintenance, and enhancement of our insurance products. This role will partner closely with Great American’s product team and play a key role in maintaining insurance forms, coordinating product initiatives, supporting filing activities, conducting market research, and implementing product updates.

Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on‑site four days a week, with the flexibility to work one day remotely. Core in‑office days are Monday–Thursday.

Essential Job Functions & Responsibilities

• Support the development, maintenance, and enhancement of commercial insurance products and related product initiatives.
• Review, update, and maintain policy forms, endorsements, applications, underwriting guidelines, and other product documentation.
• Assist with insurance product filings, regulatory submissions, and implementation of approved product changes.
• Research market trends, competitor offerings, coverage developments, and emerging risks to identify opportunities for product improvement.
• Analyze product performance, rate changes, coverage revisions, and business needs to support strategic product decisions.
• Partner with underwriting, compliance, operations, and leadership teams to coordinate and execute product-related projects.
• Work with external vendors and industry partners to gather research, benchmarking data, and market intelligence.
• Develop and maintain customer-facing resources, including applications, checklists, forms, and supporting materials.
• Support coverage enhancements, policy wording revisions, and other initiatives designed to improve product offerings and customer experience.
• Serve as a project resource for multiple product management initiatives, ensuring timely completion of deliverables and effective communication among stakeholders.

Job Qualifications

• Bachelor’s degree or equivalent experience.
• Generally, 3+ years of commercial insurance experience.
• Working knowledge of commercial Property, General Liability, Commercial Auto, Umbrella, Workers’ Compensation, or related insurance coverages.
• Strong analytical and problem-solving skills.
• Experience reviewing insurance policies, forms, endorsements, applications, or underwriting documentation.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency with Microsoft Office products, particularly Excel and Word.

Preferred Qualifications

• Product management, product development, underwriting, claims, compliance, or insurance operations experience.
• Experience working with insurance filings, forms management, product implementation, or regulatory requirements.
• Familiarity with policy form language and coverage analysis.
• Experience supporting commercial insurance programs or specialty insurance products.
• Insurance industry designations such as CPCU, AU, ARM, API, or progress toward designation.

Business Unit:

ABA Insurance Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.