Insurance Policy Services Specialist

Mapfre; Webster (MA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

PTO

401(k) plan

Medical coverage

Wellness programs

Job summary

Mapfre, a global insurer, invites you to join a collaborative, fast-paced team focused on accuracy and customer service. In this role you will screen, code, and process new business, renewals, endorsements, and cancellations in accordance with department standards.

You will support underwriting and agents, resolve online errors, and ensure data is entered correctly across Mapfre systems and Registry interfaces.

Qualifications

• High School diploma or equivalent.
• 0 to 1 years of related experience.
• Strong attention to detail and ability to work accurately in a high-volume processing environment.

Responsibilities

• Screen and approve all new business, renewal, endorsement, and cancellation activity for accuracy and adherence to guidelines.
• Process endorsements and cancellations that cannot be processed online by agents.
• Verify loss history, coding, cancellation date, and reason for cancellations/reinstatements.
• Backdate endorsements and cancellations manually when required by policy and system limitations.
• Ensure transactions are processed accurately within Mapfre and Registry systems with high speed and quality.
• Apply correct rates, classes, and discounts to generate accurate premiums.

Skills

Attention to detail

Organizational skills

High-volume processing

Education

High School diploma

Job description

Mapfre, a global insurer, invites you to join a collaborative, fast-paced team focused on accuracy and customer service. In this role you will screen, code, and process new business, renewals, endorsements, and cancellations in accordance with department standards.

You will support underwriting and agents, resolve online errors, and ensure data is entered correctly across Mapfre systems and Registry interfaces.