Commercial Lines Field Risk Consultant

Mapfre; Webster (MA); On-site; USD 78,000 - 101,000; Full time

Benefits offered by this job

Paid Time Off

401(k) & Profit Sharing

Medical, Dental & Vision

Wellness programs

Job summary

Mapfre, a global insurance leader with a strong local presence in Worcester, seeks a Commercial Lines Field Risk Consultant to act as a trusted advisor to policyholders, underwriting, and claims teams. You will deliver expert risk management and loss prevention solutions that help clients operate more safely and reduce exposures.

The role conducts on-site surveys, analyzes exposures, develops improvement plans, and supports underwriting decisions.

Qualifications

• Bachelor's degree in Occupational Safety, Risk Management, Insurance, Engineering, Environmental Health & Safety, or related field preferred.
• 3-7 years of experience in commercial risk control, loss control, safety management, underwriting support, or related discipline.
• Experience evaluating commercial property and casualty risks preferred.
• Strong knowledge of Commercial Property, General Liability and exposures and controls.
• Excellent analytical, communication, organization, and relationship management skills.
• Proficiency with Microsoft Office and risk assessment/reporting platforms.

Responsibilities

• Conduct on-site surveys of commercial accounts to identify and evaluate property, liability, and commercial auto exposures.
• Perform hazard identification, risk assessments, and evaluations of existing controls and safety programs.
• Analyze operational processes, loss history, inspection findings, and exposure data to determine risk quality.
• Develop comprehensive risk assessment reports and communicate findings to underwriting and policyholders.
• Develop account-specific service plans and recommendations designed to reduce loss frequency and severity.
• Monitor progress on recommendations and conduct follow-up activities as necessary.
• Build and maintain strong relationships with agents and brokers.
• Provides risk quality assessments and recommendations to inform underwriting decisions and portfolio management.

Skills

Risk assessment

Field inspections

Hazard identification

Account management

Communication

MS Office

Education

Bachelor's degree

Tools

Microsoft Office

Risk management software

Job description

As a Commercial Lines Field Risk Consultant, you'll play a key role in helping businesses protect what matters most. Serving as a trusted advisor to policyholders, underwriting, and claims teams, you'll deliver expert risk management and loss prevention solutions that help organizations operate more safely, reduce exposures, and strengthen long-term performance.

In this highly consultative role, you'll conduct on-site evaluations of commercial operations, identify hazards and emerging risks, analyze exposures, and develop practical, business-focused recommendations that help customers improve safety and prevent losses. You'll partner directly with policyholders to support implementation of risk improvement strategies while providing valuable insights that inform underwriting decisions and contribute to profitable growth.

What you’ll do

• Conduct on-site surveys of commercial accounts to identify and evaluate property, liability, and commercial auto exposures.
• Perform hazard identification, risk assessments, and evaluations of existing controls and safety programs.
• Analyze operational processes, loss history, inspection findings, and exposure data to determine risk quality.
• Develop comprehensive risk assessment reports and communicate findings to underwriting and policyholders.
• Develop account-specific service plans and recommendations designed to reduce loss frequency and severity.
• Monitor progress on recommendations and conduct follow-up activities as necessary.
• Build and maintain strong relationships with agents and brokers.
• Participates in agency visits and staff meetings.
• Provide risk quality assessments and recommendations that inform underwriting decisions, account pricing considerations, retention strategies, and portfolio management objectives.
• Provide technical expertise and support to Claims, Underwriting, and other business partners. May also provide training.
• Complete timely and accurate inspection reports, including photographs, diagrams, and recommendations.
• Assist with quality reviews of vendor surveys.
• Maintain current knowledge of industry trends, regulations, and best practices.

What you’ll bring

• Bachelor's degree in Occupational Safety, Risk Management, Insurance, Engineering, Environmental Health & Safety, or related field preferred.
• 3-7 years of experience in commercial risk control, loss control, safety management, underwriting support, or a related discipline.
• Experience evaluating commercial property and casualty risks preferred.
• Strong knowledge of Commercial Property, General Liability and exposures and controls. Knowledge of Commercial auto is a plus.
• Knowledge of Building codes, NFPA standards, fire protection systems, and risk management principles.
• Excellent analytical, communication, organization, and relationship management skills.
• Proficiency with Microsoft Office and risk assessment/reporting platforms.

Preferred Certifications

• CSP – Certified Safety Professional
• ARM – Associate in Risk Management
• CPCU – Chartered Property Casualty Underwriter
• ALCM – Associate in Loss Control Management

Working Conditions

• Regular travel within an assigned territory to conduct inspections and customer consultations.
• Ability to perform field evaluations of commercial operations and facilities.
• Valid driver’s license required.
• Occasional overnight travel may be required.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job- we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture

Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Career Growth

Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility

Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Transparency

The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range

$77,700- $100,600

Benefits Highlights

AtMapfre, we invest in our employees' well-being by offering a comprehensive benefits package, including:

• Paid Time Off (PTO) :A flexible PTO program that combines vacation, personal, volunteer and sick time into one convenient bank of paid time off.
• 401(k) & Profit Sharing :Eligible employees may participate in Mapfre's 401(k) plan that includes company matching contributions up to certain amounts under the terms of the plan.
• Medical, Dental and Vision Coverage :Choice of comprehensive medical, dental and vision insurance coverage under group plans offered by the company.
• Other Benefits Include : STD, LTD, Life Insurance, FSA, HSA and various wellness programs

Benefits provided are subject to the terms and conditions of the applicable benefit plan or policy. The Company reserves the right to alter, amend, or terminate benefits in its sole discretion. To learn more about our benefit offerings please visit: https://mapfre.gobenefits.net/

If you require a reasonable accommodation during the application or selection process, please contact the Mapfre Talent Acquisition team at [e-mail]. Mapfre is proud to be an Equal Opportunity Employer.

Important Notice

The information above is intended to provide a general overview of available benefits. Eligibility, plan provisions, and coverage are governed by the terms and conditions of the applicable benefit plans and policies, which may be modified from time to time

#MAPFRE123

Nearest Major Market

Worcester

Job Segment

Liability, Marketing Consultant, Recruiting, Loss Prevention, Risk Management, Insurance, Marketing, Human Resources, Security, Finance