Insurance Payment Analyst

MedSrv, LLC.; Chattanooga (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

MedSrv, LLC in Chattanooga, TN is seeking an Insurance Payment Analyst to ensure refunds are issued accurately and posting corrections are made in the Revenue Cycle Management system.

You will review accounts with credit balances, attach EOBs, and work with account reps; you’ll join a mission-driven team focused on integrity, compassion, and service excellence.

Qualifications

• High school diploma or equivalent.
• 1+ year of related experience or training (or equivalent education/experience).
• Knowledge of office software and medical billing software.
• Polite, courteous, and customer-focused.
• Ability to work well with others in a close team environment.
• Strong focus and ability to concentrate for extended periods.
• Team player with a cooperative attitude.

Responsibilities

• Works assigned work queue daily.
• Attaches supporting EOBs and documentation to Refund letter and save in designated folder on the T drive to be attached to refund check for mailing.
• Clear and concise notation when completing refund slip within EPIC.
• Review accounts that require research, correction, or explanation regarding the payment posting as requested.
• Make corrections to claim balance, undistributed and distributed payments to correct CPT, move payments to correct guarantor and invoice.
• Maintains a minimum productivity of 5 claims an hour/40 accounts worked per day.
• Meet established goals within 90 days of continuous employment.
• Keeps management informed of client problems in communication and correspondence.
• Must be willing to function and cooperate as a member of the team.

Skills

Attention to detail

Team player

Customer service

Communication

Focus and concentration

Education

High school diploma or equivalent

Tools

EPIC

Medical billing software

Office software

Job description

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. AtMedSrv,we believe it takes more than just technology and technical expertise to make a difference. It takesinnovation,awillingness to adapt,and apassion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.

Position Overview

We’re looking for an Insurance Payment Analyst to join our growing team. The Insurance Payment Analystensures that any overpayments are promptly identified and rectified, leading to improved accuracy in financial records and customer satisfaction. By reviewing accounts with a credit balance and issuing refunds as necessary.If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

What You’ll Do

• Works assigned work queue daily.
• Utilizes the computer and software provided.
• Attaches supporting EOBs and documentation to Refund letter and save in designated folder on the T drive to be attached to refund check for mailing.
• Clear and concise notation when completing refund slip within EPIC.
• At the request of account reps, management, or customer service reps, review accounts that require research, correction, or explanation regarding the payment posting. These inquiries may be communicated verbally, by phone, through email, or a written request submitted to inbox.
• Makes necessary corrections to claim balance control, undistributed and distributed payments to correct CPT, move payments to correct guarantor and invoice, credit balance transfers, recoup-recoveries, move payments from voided invoice to corrected/rekeyed invoices.
• Maintains a minimum productivity of 5 claims an hour/40 account worked per day.
• Must be able to meet established and agreed upon goals within 90 days of continuous employment.
• Keeps management informed of client problems in communication and correspondence.
• Must have the ability to concentrate for extended periods of time.
• Must be willing to function and cooperate as a member of the team.

What We’re Looking For

• High school diploma or equivalent
• 1+ year of related experience or training (or equivalent education/experience)
• Knowledge of office software and medical billing software
• Polite, courteous, and customer-focused
• Ability to work well with others in a close team environment
• Strong focus and ability to concentrate for extended periods
• Team player with a cooperative attitude

Physical Requirements

• Able to work at a computer for extended periods.
• Occasionally lift up to 15 lbs.

Why Join Us?

• Work with a team that valuesfaith, integrity, and compassion.
• Supportive, inclusive, and casual work environment.
• Training and development to help you grow.
• Competitive benefits, paid time off, and 401k with match.

Ready to make a difference in healthcare?