Insurance & Patient Billing Specialist — Advancement Opportunities

Sante Health System, Inc.; Fresno (CA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k retirement plan

Paid time off

Job summary

Sante Health System is hiring for a full-time Insurance/Patient Follow-Up role in California. The position focuses on insurance and patient balance follow-up, aging reports, and delivering strong customer service.

Qualified candidates will have a high school diploma or GED, billing experience, and knowledge of ICD-10/CPT/HCPC coding, with excellent communication skills and the ability to multi-task and manage time effectively.

Qualifications

• High school diploma or GED required.
• Two years of medical billing experience preferred.
• Knowledge of ICD-10, CPT, and HCPC coding.
• Demonstrates professional customer service with the ability to multi-task, prioritize and manage time effectively.
• Excellent communication skills required.
• Knowledge of Government, PPO, HMO, Workers' Compensation, Medicare, Medi-Cal, Non-Contracted Plans and Private Pay billing and guidelines.

Responsibilities

• Review and analyze aged account receivables to determine best course of action for payment.
• Respond to denials and correspondence; submit corrected claims or tracers.
• Attach documentation to claims as needed (medical records, EOBs, authorizations).
• Notify patients and payers as needed; update patient demographics and insurance info.
• Maintain aging reports per management goals.
• Set up patient payment schedules and assist sites with questions.

Skills

ICD-10/CPT/HCPC coding

Excellent communication

Professional customer service

Multi-tasking

Time management

Education

High school diploma or GED

Job description

Sante Health System is hiring for a full-time Insurance/Patient Follow-Up role in California. The position focuses on insurance and patient balance follow-up, aging reports, and delivering strong customer service.

Qualified candidates will have a high school diploma or GED, billing experience, and knowledge of ICD-10/CPT/HCPC coding, with excellent communication skills and the ability to multi-task and manage time effectively.