Insurance Outreach & Appointment Specialist

Anh Nguyen; Alexandria (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Anh Nguyen – State Farm Agent in Alexandria and Annandale, VA is seeking a Telemarketer to connect with prospective customers, introduce our agency, and schedule appointments for our team serving Alexandria and Annandale.

The role focuses on outbound calls, building interest, and following agency procedures while meeting calling and appointment-setting goals; prior telemarketing or sales experience is a plus.

Qualifications

• Strong communication skills and a friendly, professional phone manner.
• Positive attitude and ability to handle rejection respectfully.
• Dependability, organization, and attention to detail.
• Comfort using a computer and learning customer-management software.
• Previous telemarketing, customer service, or sales experience is a plus.

Responsibilities

• Make outbound calls to prospective customers using agency-provided leads.
• Introduce the agency and identify interest in discussing insurance options.
• Schedule appointments for licensed team members.
• Follow up with prospects and maintain accurate records of calls and conversations.
• Work toward established calling and appointment-setting goals.
• Follow agency procedures and applicable telemarketing and privacy requirements.

Skills

Communication

Phone etiquette

CRM software

Organization

Attention to detail

Computer literacy

Sales experience

Tools

CRM software

Job description

Anh Nguyen – State Farm Agent in Alexandria and Annandale, VA is seeking a Telemarketer to connect with prospective customers, introduce our agency, and schedule appointments for our team serving Alexandria and Annandale.

The role focuses on outbound calls, building interest, and following agency procedures while meeting calling and appointment-setting goals; prior telemarketing or sales experience is a plus.