Insurance Operations Manager - (Delegated Authority)

William Alexander; United States; Remote; GBP 50,000 - 84,000; Full time

Job summary

William Alexander is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data-driven, globally distributed Operations function. This role will shape how complex insurance data is analysed, challenged, and transformed to support onboarding and expansion of specialist underwriting partners.

You will guide Ops Specialists, own member-level operational strategy including data quality, expansion mapping and process optimisation, and engage directly with partners

Qualifications

• Experience in insurance operations, ideally with BDX or exposure-data expertise.
• Experience onboarding MGA/Members, coverholders or TPAs.
• Analytical and able to interrogate paid, written, exposure and expansion data.
• Proactive, independent mindset and ability to challenge data.

Responsibilities

• Lead strategic operational initiatives within a data-driven, globally distributed Operations function.
• Shape how complex insurance data is analysed, challenged, and transformed to support onboarding and expansion of partners.
• Provide strategic oversight of operational processes across MGA partners.
• Support Ops Specialists to ensure high-quality execution and continuous improvement.
• Own member-level operational strategy including data quality, expansion mapping and process optimisation.
• Engage directly with partners to assess current state, challenge data and drive operational excellence.

Skills

Insurance operations

Data analysis

Operational excellence

Job description

Our client, a high-growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data-driven, globally distributed Operations function. This role will shape how complex insurance data is analysed, challenged, and transformed to support the onboarding and expansion of specialist underwriting partners.

You will lead strategic oversight of operational processes across a large portfolio of MGA partners, guide and support Ops Specialists to ensure high-quality execution and continuous improvement, own member-level operational strategy including data quality, expansion mapping and process optimisation, and engage directly with partners to assess current state, challenge data and drive operational excellence.

You'll thrive in this role if you bring:

• You have strong experience in insurance operations, ideally with BDX, or exposure-data expertise
• Are experienced with the onboarding process of MGA/Members, coverholders or TPA's.
• You are highly analytical and confident interrogating paid, written, exposure and expansion data
• You bring a proactive, independent mindset and challenge data rather than simply passing it through

This is a permanent opportunity paying up to £84,000 depending on experience, fully remote with the expectation of active engagement and occasional global travel.

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