Insurance Office Receptionist & Customer Care Pro

Larry Lucas; Columbia (SC); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

License reimbursement

Training & development

Job summary

Larry Lucas State Farm Agent is seeking a Receptionist to join our Columbia, SC team. The role focuses on greeting customers, scheduling, and maintaining records while uncovering opportunities to offer insurance options.

You will support a friendly, collaborative office and contribute to a positive customer experience. We value organized, detail-oriented individuals who excel in a fast-paced environment and enjoy helping others.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office

CRM systems

Job description

Larry Lucas State Farm Agent is seeking a Receptionist to join our Columbia, SC team. The role focuses on greeting customers, scheduling, and maintaining records while uncovering opportunities to offer insurance options.

You will support a friendly, collaborative office and contribute to a positive customer experience. We value organized, detail-oriented individuals who excel in a fast-paced environment and enjoy helping others.