Insurance Office Receptionist & Client Care

State Farm Agent; Mineral Wells (TX); On-site; USD 15,911 - 22,661; Full time

Job summary

A leading insurance agency in Texas is seeking a Receptionist - Team Member to provide exceptional customer service. Responsibilities include greeting clients, managing appointments, and assisting with inquiries about insurance options. Ideal candidates will have experience in customer service, strong communication skills, and basic computer proficiency. Compensation is $14.00 per hour, with opportunities to assist in various administrative tasks. Join our dedicated team and help customers manage their insurance needs.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational skills with the ability to multitask.
• Comfortable engaging in sales conversations.
• Basic computer skills, including familiarity with Microsoft Office and CRM tools.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Texas is seeking a Receptionist - Team Member to provide exceptional customer service. Responsibilities include greeting clients, managing appointments, and assisting with inquiries about insurance options. Ideal candidates will have experience in customer service, strong communication skills, and basic computer proficiency. Compensation is $14.00 per hour, with opportunities to assist in various administrative tasks. Join our dedicated team and help customers manage their insurance needs.