Insurance Front Desk & Service Associate — Signing Bonus

Jana Ferrante - State Farm Agent; The Woodlands (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA

Paid time off

Signing bonus

Training & development

Competitive salary

Job summary

Jana Ferrante - State Farm Agent in The Woodlands, TX seeks a Service Team Member to join our busy agency and deliver friendly, professional customer service.

You will greet customers, handle inquiries, schedule appointments, and support daily operations while identifying opportunities to discuss insurance options with clients. This full-time on-site role offers growth potential within a trusted brand.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Reception

Sales conversations

Communication

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Jana Ferrante - State Farm Agent in The Woodlands, TX seeks a Service Team Member to join our busy agency and deliver friendly, professional customer service.

You will greet customers, handle inquiries, schedule appointments, and support daily operations while identifying opportunities to discuss insurance options with clients. This full-time on-site role offers growth potential within a trusted brand.