Insurance Front Desk & Client Solutions Specialist

Renae Haug - State Farm Agent; Bismarck (ND); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Renae Haug - State Farm Agent in Bismarck, ND, is looking for a Receptionist - State Farm Agent Team Member to join their team. The ideal candidate should be organized and detail-oriented, providing exceptional customer service and support to clients while managing office communications.

This role offers an opportunity to grow within the insurance industry, engage with clients, and assist with administrative tasks. Experience in customer service and a friendly demeanor are essential for success in this supportive position.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet clients warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with clients to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Multitasking

Organizational skills

Customer service experience

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Renae Haug - State Farm Agent in Bismarck, ND, is looking for a Receptionist - State Farm Agent Team Member to join their team. The ideal candidate should be organized and detail-oriented, providing exceptional customer service and support to clients while managing office communications.

This role offers an opportunity to grow within the insurance industry, engage with clients, and assist with administrative tasks. Experience in customer service and a friendly demeanor are essential for success in this supportive position.