Insurance Front Desk & Client Services Specialist

State-Farm-319b4913; Brunswick (ME); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Chris Grimes Insurance Agency in Brunswick, ME is seeking a friendly receptionist to greet clients, handle calls, schedule appointments, and support office operations. The ideal candidate is organized, detail oriented, and comfortable with sales conversations to discuss insurance options.

Windows, MS Office, and CRM skills are preferred, with the ability to obtain a Property & Casualty license within 45 days.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willing to engage in sales conversations.
• Proficient with Windows and basic computer applications, including Microsoft Office and CRM systems.
• Property and Casualty license or ability to obtain within 45 days.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers, identifying insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Computer skills

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Chris Grimes Insurance Agency in Brunswick, ME is seeking a friendly receptionist to greet clients, handle calls, schedule appointments, and support office operations. The ideal candidate is organized, detail oriented, and comfortable with sales conversations to discuss insurance options.

Windows, MS Office, and CRM skills are preferred, with the ability to obtain a Property & Casualty license within 45 days.