Insurance Follow-Up Specialist - Not a Remote Position

Cancer Specialists of North Florida; Jacksonville (FL); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Insurance Follow-Up Specialist to join their busy Central Business Office. This full-time role involves reviewing patient accounts, resolving unpaid balances, and ensuring proper claim reimbursement. The ideal candidate will have a strong background in medical billing and insurance collections, demonstrating professionalism in handling sensitive financial matters. With a commitment to patient care and financial accuracy, this position offers a chance to make a meaningful impact in the healthcare sector. If you thrive in a dynamic environment and are passionate about helping patients, this opportunity is for you.

Qualifications

• Minimum of two years’ experience in a medical business office setting.
• Ability to deal with sensitive financial matters professionally.

Responsibilities

• Review patient accounts for accuracy and timely payment.
• Resolve billing complaints and follow up on unpaid claims.
• Maintain confidentiality regarding patient account status.

Skills

Insurance Collections

Patient Account Management

Billing Complaint Resolution

EOB Review

Financial Confidentiality

Education

High School Diploma or Equivalent

Job description

Insurance Follow-Up Specialist - Not a Remote Position

Join to apply for the Insurance Follow-Up Specialist - Not a Remote Position role at Cancer Specialists of North Florida

Insurance Follow-Up Specialist - Not a Remote Position

4 days ago Be among the first 25 applicants

Join to apply for the Insurance Follow-Up Specialist - Not a Remote Position role at Cancer Specialists of North Florida

Responsibilities

• Performs review of patient accounts to ensure accuracy and timely payment per protocol
• Demonstrates the ability to deal with patients and insurance companies in a professional manner regarding sensitive financial matters and recapture unpaid balances
• Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments
• Receives written requests for refunds; researches and requests funds appropriately
• Responds to insurance companies request for information in a prompt and professional manner
• Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payer trends to supervisor
• Interprets fee schedules and utilize to ensure proper payments
• Prepares write-off requests with appropriate documentation and submits to supervisor
• Works multiple A/R reports as provided by supervisor within specified timeframe
• Requests necessary information from site. Follows up to assure receipt of information
• Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation
• Attends seminars as needed
• All other duties as assigned
  
  

Responsibilities

Cancer Specialists of North Florida is recruiting for an experienced Insurance Follow-Up Specialist for our busy Central Business Office. This is not a remote position. The Insurance Follow-Up Specialist is responsible for reviewing all specifically assigned accounts, in order to resolve unpaid patient accounts. In addition, the Specialist will assist patients with their inquiries regarding their account. The Specialist also reviews EOBs to provide proper claim reimbursement, interprets fee schedules, and prepares write-off requests for supervisors. Essential duties and responsibilities include the following:

• Performs review of patient accounts to ensure accuracy and timely payment per protocol
• Demonstrates the ability to deal with patients and insurance companies in a professional manner regarding sensitive financial matters and recapture unpaid balances
• Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments
• Receives written requests for refunds; researches and requests funds appropriately
• Responds to insurance companies request for information in a prompt and professional manner
• Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payer trends to supervisor
• Interprets fee schedules and utilize to ensure proper payments
• Prepares write-off requests with appropriate documentation and submits to supervisor
• Works multiple A/R reports as provided by supervisor within specified timeframe
• Requests necessary information from site. Follows up to assure receipt of information
• Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation
• Attends seminars as needed
• All other duties as assigned
  
  

Full Time position

Location Address: 7751 Belfort Parkway, Jacksonville, FL 32256

Education And Experience

• High School Diploma or Equivalent
• Minimum of two years’ experience in a medical business office setting, preferably working with insurance collections and follow-ups
  
  

Compensation And Benefits

• Salary is commensurate with experience and qualifications
  
  

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Practices

Referrals increase your chances of interviewing at Cancer Specialists of North Florida by 2x

Sign in to set job alerts for “Insurance Specialist” roles.

Medical Insurance Billing Representative

WORK FROM HOME / HOME BASED INSURANCE AGENT

Remote Life Insurance Specialist: Hiring Immediately

Remote Life Insurance Specialist – Perfect for Stay-at-Home Parents!

Remote Life Insurance Specialist – The Wilson Agency | Symmetry Financial Group

Jacksonville, FL $2,000.00-$5,000.00 2 months ago

Licensed Insurance Sales Chat Representative

Account Manager- Commercial Insurance- Remote

Account Manager- Commercial Insurance - Remote

Referral Coordinator | Oncology Radiation | Day

Transition to Civilian Success with The Wilson Agency – Remote Life Insurance Specialist

REMOTE Sr. 3rd party Insurance Defense Trial Attorney - FL-based

Jacksonville, FL $160,000.00-$190,000.00 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.