Insurance Follow-Up Specialist: Denials & Reimbursements

CHI Health Clinic; Omaha (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

CHI Health Clinic is seeking an Insurance Follow Up Rep to support revenue cycle management by resolving unpaid insurance balances and denials. You will interpret EOBs and remittance advice to ensure accurate reimbursement and uphold compliant, efficient billing practices.

You will navigate commercial and government payers, manage queues, and escalate complex disputes to maintain financial health of the facility.

Qualifications

• Two years of revenue cycle or related work experience required.
• Experience with CPT and ICD coding.
• Ability to maintain confidentiality in a fast-paced medical billing environment.

Responsibilities

• Manage queues to prioritize unpaid insurance accounts receivable and secure appropriate reimbursement.
• Research denial trends and resubmit claims with supporting documentation.
• Update patient accounts accurately in billing system.
• Identify recurring billing issues and escalate complex disputes as needed.
• Provide staff training to rectify process gaps and improve workflows.

Skills

Revenue cycle

CPT coding

ICD coding

Attention to detail

Education

High School GED or equivalent

High School Graduate

Medical billing certificate

Job description

CHI Health Clinic is seeking an Insurance Follow Up Rep to support revenue cycle management by resolving unpaid insurance balances and denials. You will interpret EOBs and remittance advice to ensure accurate reimbursement and uphold compliant, efficient billing practices.

You will navigate commercial and government payers, manage queues, and escalate complex disputes to maintain financial health of the facility.