Insurance Follow-Up Specialist: Denials & Collections

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Competitive Health & Welfare Benefits

Monthly $43 stipend toward ancillary福利

HSA with company match

401k with company match after 6 months

Employee Assistance Program 24/7

Employee Appreciation Days

Employee Wellness Events

Job summary

Healthcare Outcomes Performance Co. (HOPCo) is seeking an Insurance Follow-Up Rep to facilitate insurance billing and collection activities through payer communication and claims processing to ensure reimbursement for the practice.

The role requires 2–3 years of medical billing experience, knowledge of ICD-10 and CPT coding, and strong communication with doctors, patients, and external customers. This on-site position offers competitive benefits and growth opportunities.

Qualifications

• High school diploma or GED preferred.
• 2–3 years of medical billing experience.
• Ability to communicate effectively with physicians, patients, and the public.
• Knowledge of physician billing processes, ICD-10 and CPT coding.
• Knowledge of computer systems; GE patient management system preferred.

Responsibilities

• Reviews insurance denials and rejections to determine next steps and obtain information to resolve denials.
• Verifies patient demographics and insurance eligibility including coordination of benefits; updates as needed for claims processing.
• Verifies receipt of claim with insurance plans and timelines for reimbursement.
• Researches information needed to complete billing, coordinating with providers, staff and patients.
• Assumes responsibility for reducing accounts receivable by working through outstanding balances.

Skills

Medical billing

Communication

Accounts receivable

Education

High school diploma/GED

Tools

GE patient management system

Job description

Healthcare Outcomes Performance Co. (HOPCo) is seeking an Insurance Follow-Up Rep to facilitate insurance billing and collection activities through payer communication and claims processing to ensure reimbursement for the practice.

The role requires 2–3 years of medical billing experience, knowledge of ICD-10 and CPT coding, and strong communication with doctors, patients, and external customers. This on-site position offers competitive benefits and growth opportunities.