Insurance Customer Support & Growth Specialist

Fernando Cevallos - State Farm Agent; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Fernando Cevallos - State Farm Agent is recruiting for a customer-focused role in Fernandina Beach, FL. The successful candidate will assist clients with policy information, develop relationships across product lines, and support office operations with an emphasis on accuracy and service quality.

The position offers on-site work, a flexible schedule, and opportunities for advancement as part of a community-focused team. Prior insurance exposure or licensing is preferred.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Insurance license

Job description

Fernando Cevallos - State Farm Agent is recruiting for a customer-focused role in Fernandina Beach, FL. The successful candidate will assist clients with policy information, develop relationships across product lines, and support office operations with an emphasis on accuracy and service quality.

The position offers on-site work, a flexible schedule, and opportunities for advancement as part of a community-focused team. Prior insurance exposure or licensing is preferred.