Insurance Customer Service Specialist — Growth & PTO

Michaela Voeller - State Farm Agent; Chehalis (WA); Sur place; USD 22 000 - 30 000; Temps partiel

Avantages offerts par ce poste

401(k)

Paid time off

Résumé du poste

Michaela Voeller - State Farm Agent in Chehalis, WA is seeking a part-time Customer Service Representative to join an agent team focused on helping clients with insurance and financial services. You will build relationships, answer questions, and guide customers through product choices, claims, and billing support.

The role emphasizes communication, teamwork, and a proactive service approach, with licensing guidance provided as needed.

Qualifications

• Excellent communication skills (written and verbal) and active listening.
• Self-motivated and proactive in problem solving.
• Ability to work in a team and relate to customers.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Connaissances

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Customer relationship

Description du poste

Michaela Voeller - State Farm Agent in Chehalis, WA is seeking a part-time Customer Service Representative to join an agent team focused on helping clients with insurance and financial services. You will build relationships, answer questions, and guide customers through product choices, claims, and billing support.

The role emphasizes communication, teamwork, and a proactive service approach, with licensing guidance provided as needed.