Insurance Customer Service Specialist

Insurance Brokers of MN; Blaine (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Health insurance

Paid time off

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

Insurance Brokers of MN in Blaine, MN is seeking a personable Customer Service Representative to ensure positive client experiences. You will respond to inquiries, maintain policy records, and help with quotes, payments, and updates.

The ideal candidate is detail-oriented, friendly, and knowledgeable about insurance products. Responsibilities include answering questions via phone, email, and in person, scheduling, and collaborating with colleagues to deliver comprehensive service.

Qualifications

• Knowledge of insurance products.
• Excellent customer service skills.
• Highly organized with strong time management.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Skills

Knowledge of insurance products

Excellent customer service

Highly organized with time management

Education

High school diploma/GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Insurance Brokers of MN in Blaine, MN is seeking a personable Customer Service Representative to ensure positive client experiences. You will respond to inquiries, maintain policy records, and help with quotes, payments, and updates.

The ideal candidate is detail-oriented, friendly, and knowledgeable about insurance products. Responsibilities include answering questions via phone, email, and in person, scheduling, and collaborating with colleagues to deliver comprehensive service.