Insurance Customer Service Pro — Growth Path & PTO

Amanda Suciu - State Farm Agent; Huntsville, Madison (AL, AL); On-site; USD 20,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Growth potential / advancement

Job summary

Amanda Suciu - State Farm Agent is seeking a Customer Service Representative to join their team in Huntsville/Madison, AL. You will build relationships and promote State Farm products including auto, home, and life insurance while delivering friendly, accurate service.

The role requires strong communication, a proactive attitude, and the ability to work in a team. Licensing support for Property & Casualty and Life & Health will be provided as part of the role.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in problem solving.
• Detail oriented and dedicated to customer service.
• Ability to work in a team environment and relate to customers.
• Licenses: Property & Casualty license (must obtain) and Life & Health license (must obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service; handle inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication

Self-motivation

Detail orientation

Problem solving

Customer service

Team player

Customer relations

Property & Casualty license (to obtain

Life & Health license (to obtain

Job description

Amanda Suciu - State Farm Agent is seeking a Customer Service Representative to join their team in Huntsville/Madison, AL. You will build relationships and promote State Farm products including auto, home, and life insurance while delivering friendly, accurate service.

The role requires strong communication, a proactive attitude, and the ability to work in a team. Licensing support for Property & Casualty and Life & Health will be provided as part of the role.