Insurance Customer Service & Growth Specialist

State Farm; Columbia (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Flexible hours

Growth potential

Hiring bonus up to $500

Job summary

State Farm in Columbia, SC is seeking a Customer Service Representative to join an Agent Team Member role. You will engage customers with value-based conversations, handle inquiries about insurance options, and contribute to a positive, growth-oriented office atmosphere.

This position offers salary plus commission, paid time off, flexible hours, and a clear path to advancement. Training and licensing support for Property & Casualty and Life & Health will be provided as you grow with the team.

Qualifications

• Sales experience preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Bilingual Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Team-oriented and proactive problem solving

Responsibilities

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options

Skills

Sales experience

Customer service

Communication skills

Bilingual Spanish

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm in Columbia, SC is seeking a Customer Service Representative to join an Agent Team Member role. You will engage customers with value-based conversations, handle inquiries about insurance options, and contribute to a positive, growth-oriented office atmosphere.

This position offers salary plus commission, paid time off, flexible hours, and a clear path to advancement. Training and licensing support for Property & Casualty and Life & Health will be provided as you grow with the team.