Insurance Customer Service and Growth Advocate

Glenda Beach - State Farm Agent; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Glenda Beach - State Farm Agent is seeking a Customer Service Representative to join a purpose-driven, community-focused team. You will handle customer inquiries, assist with policy changes, process claims, and maintain accurate records to support growth of the agency.

We value grit, fast learners, and a commitment to building long-term relationships through excellent service and thoughtful conversations. The role offers competitive pay, benefits, and room for internal growth.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Multitasking

Customer service

Job description

Glenda Beach - State Farm Agent is seeking a Customer Service Representative to join a purpose-driven, community-focused team. You will handle customer inquiries, assist with policy changes, process claims, and maintain accurate records to support growth of the agency.

We value grit, fast learners, and a commitment to building long-term relationships through excellent service and thoughtful conversations. The role offers competitive pay, benefits, and room for internal growth.