Insurance Customer Service Advocate – Growth & Benefits

Andrew Creswell Ins Agcy Inc; Augusta (GA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Andrew Creswell Ins Agcy Inc in Augusta, GA is seeking a Customer Service Representative - State Farm Agent Team Member for a full-time role. You will deliver exceptional service by answering inquiries, processing policy changes, and helping customers navigate claims.

This position requires strong attention to detail, clear communication, and the ability to multitask in a busy agency setting. Spanish bilingual candidates are preferred, with opportunities for advancement available.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Spanish language

Customer service experience

Job description

Andrew Creswell Ins Agcy Inc in Augusta, GA is seeking a Customer Service Representative - State Farm Agent Team Member for a full-time role. You will deliver exceptional service by answering inquiries, processing policy changes, and helping customers navigate claims.

This position requires strong attention to detail, clear communication, and the ability to multitask in a busy agency setting. Spanish bilingual candidates are preferred, with opportunities for advancement available.