Insurance Customer Loyalty Specialist

Amy Chmielewski Agency; Becker Township (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

A local insurance agency in Minnesota is looking for an Insurance Customer Loyalty Specialist. This role involves greeting clients, ensuring their needs are met, assisting with agency goals for customer satisfaction, and creating social media content. The ideal candidate should have a positive attitude, quick learning ability, and effective communication skills, with insurance experience preferred but not necessary. This position offers potential for growth and advancement within the agency.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Qualifications

• Prior insurance experience is preferred, but not necessary.
• Ability to handle various insurance needs while working with the public.
• Experience in creating social media content.

Responsibilities

• Front desk position who meets/greets clients & identifies their needs.
• Assists agency owner and team in customer loyalty goals.
• Effectively multi-tasking in a small office atmosphere.

Skills

Effective communication skills

Positive attitude

Quick learner

Team player

Tools

Microsoft Office Suites

Internet Explorer

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Job Summary

The Insurance Customer Loyalty Specialist is an excellent opportunity with the potential to grow into sales and advancement! You would partner with the Agency Owner, and our team, to establish and implement the systems, processes, and operations to build and maintain our growing agency.

Responsibilities

• Front desk position who meets/greets clients & identifies their needs to ensure we are providing "top notch" service
• Assists agency owner, and team, in achieving agency customer loyalty and satisfaction goals
• Effectively multi-tasking with a variety of insurance needs while working with the public
• Creates and implements effective social media content

Qualifications

• Prior insurance experience is preferred, but not necessary
• Positive attitude, fun personality, quick learner
• Effective communication skills while working with the public
• Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
• Ability to be a great team player in a small office atmosphere

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.