Customer Experience Specialist | Insurance Agency

Kimberly Bergeron - State Farm Agent; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kimberly Bergeron - State Farm Agent in Metairie, LA is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will build relationships, help customers with questions, and coordinate with team members to ensure smooth service.

The role emphasizes attention to detail, reliable communication, and an eagerness to learn and grow with a small, close-knit team that values work-life balance and community involvement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

CS experience

Job description

Kimberly Bergeron - State Farm Agent in Metairie, LA is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will build relationships, help customers with questions, and coordinate with team members to ensure smooth service.

The role emphasizes attention to detail, reliable communication, and an eagerness to learn and grow with a small, close-knit team that values work-life balance and community involvement.