Insurance Customer Experience Agent — Flexible Growth

Callie Armstrong - State Farm Agent; Washington; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Callie Armstrong - State Farm Agent is seeking a Customer Service Representative to join the team in Washington. You will deliver exceptional service by addressing customer inquiries, assisting with policy changes, and coordinating with agency staff to meet client needs.

The role emphasizes accuracy, empathy, and a proactive approach to customer support, with opportunities to advance within the agency as you grow your skills in insurance services.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Job description

Callie Armstrong - State Farm Agent is seeking a Customer Service Representative to join the team in Washington. You will deliver exceptional service by addressing customer inquiries, assisting with policy changes, and coordinating with agency staff to meet client needs.

The role emphasizes accuracy, empathy, and a proactive approach to customer support, with opportunities to advance within the agency as you grow your skills in insurance services.