Insurance Customer Care Specialist — Growth & Training

Reeves Maddox; Colorado Springs (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Reeves Maddox in Colorado Springs is looking for a Customer Service Representative to enhance exceptional customer experiences. The role involves addressing customer inquiries, assisting with policy changes, and processing claims while maintaining precise records.

The ideal candidate will possess strong communication skills, an ability to multitask, and previous customer service experience is preferred. This position offers opportunities for internal growth and development within a supportive team culture.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks.
• Prior experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

Reeves Maddox in Colorado Springs is looking for a Customer Service Representative to enhance exceptional customer experiences. The role involves addressing customer inquiries, assisting with policy changes, and processing claims while maintaining precise records.

The ideal candidate will possess strong communication skills, an ability to multitask, and previous customer service experience is preferred. This position offers opportunities for internal growth and development within a supportive team culture.