Insurance Customer Care Specialist – Growth Path

Angela Hughes; Detroit (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Hourly pay

Commission bonus

Paid time off

Growth potential

Experience

Job summary

Angela Hughes's State Farm agency in Detroit, MI is hiring an Agent Team Member to deliver friendly, client-focused service and build lasting customer relationships. You will respond to inquiries, explain insurance options, and support policy processing with accuracy and care.

The role offers hourly pay plus commission/bonus, paid time off, and opportunities for growth within the agency. Candidates should be team players, detail-oriented, and licensed in Property & Casualty (and Life and Health

Qualifications

• Excellent communication skills (written, verbal, listening) required.
• Self-motivated and detail oriented; proactive in solving problems.
• Dedicated to customer service and able to relate to a diverse customer base.
• Licensed in Property & Casualty (must have) and Life & Health license desirable.
• Ability to work well in a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly customer service for inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Relate to customers

Property & Casualty license

Life & Health license (desired)

Job description

Angela Hughes's State Farm agency in Detroit, MI is hiring an Agent Team Member to deliver friendly, client-focused service and build lasting customer relationships. You will respond to inquiries, explain insurance options, and support policy processing with accuracy and care.

The role offers hourly pay plus commission/bonus, paid time off, and opportunities for growth within the agency. Candidates should be team players, detail-oriented, and licensed in Property & Casualty (and Life and Health