Insurance Customer Care Specialist | Flexible Schedule

Mark Hancock - State Farm Agent; Blackfoot (ID); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Hancock - State Farm Agent in Blackfoot, Idaho is seeking a Customer Service Representative to enhance customer experiences for a growing insurance agency. The role emphasizes strong attention to detail and dedication to customer service while resolving inquiries and coordinating with team members.

The ideal candidate is customer-focused, empathetic, and looking for growth opportunities in a supportive environment. Previous experience in customer service is preferred.

Qualifications

• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Bilingual Spanish

Job description

Mark Hancock - State Farm Agent in Blackfoot, Idaho is seeking a Customer Service Representative to enhance customer experiences for a growing insurance agency. The role emphasizes strong attention to detail and dedication to customer service while resolving inquiries and coordinating with team members.

The ideal candidate is customer-focused, empathetic, and looking for growth opportunities in a supportive environment. Previous experience in customer service is preferred.